The Great Sofa Company Sofa - Blue
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Product Information
Full details
This guide is designed for customers who have purchased or are considering purchasing The Great Sofa Company's Blue Marylebone sofa. It highlights the sofa's key features, provides practical usage examples, and offers essential care and troubleshooting advice. Please note that this sofa is hand made to order and delivered to your room of choice, so it's essential to understand the delivery and return policies before ordering.
All features
| Colour | Blue |
|---|---|
| Model Part Number | 22625594 |
| Brand | The Great Sofa Company |
Extended Product Information
FAQs
How do I clean the sofa?
The sofa requires professional cleaning. Do not attempt to clean it yourself to avoid damaging the fabric.
What if the sofa arrives damaged?
All damages and discrepancies must be reported to the couriers on their paperwork and to The Great Sofa Company within 2 days of delivery.
What if I want to return the sofa?
Non-faulty returns must be reported within 5 days of delivery and the item must be returned in its original packaging.
What is the return policy?
A collection fee of £50 per item will be charged for returns, plus courier fees.
Are the scatter cushions included?
Yes, the sofa comes with coordinating scatter cushions.
Where is the delivery available?
Delivery is available to UK Mainland and Wales only.
How is the sofa delivered?
The sofa is delivered and constructed by specialist delivery drivers to your room of choice.
Troubleshooting
Stains or spills on the fabric.
Contact a professional cleaning service immediately. Do not attempt to clean stains yourself as it may damage the fabric.
Uneven seating or cushion issues.
Ensure cushions are fluffed and placed correctly. If the issue persists, contact customer service.
Pros and Cons
Pros
- Elegant and timeless design that fits various decor styles.
- Comfortable deep seating, perfect for relaxation.
- High-quality slub weave fabric available in multiple colors.
- Includes coordinating scatter cushions for added comfort and style.
Cons
- Requires professional cleaning to maintain its appearance.
- Returns must be reported within 5 days of delivery, and the item must be in its original packaging.
- Delivery is limited to UK Mainland and Wales only.
- Non-faulty returns incur a collection fee.
Setup, Compatibility & Care
Setup
The sofa is delivered and constructed by specialist delivery drivers. The drivers will deliver the sofa to your room of choice.
Compatibility
The sofa is designed for indoor use. Ensure the area where you intend to place the sofa is clean and free from any obstructions before delivery.
Care Instructions
- Cleaning: Professional cleaning is recommended to maintain the fabric's quality and appearance. Avoid using harsh chemicals or abrasive cleaners.
- Placement: Avoid placing the sofa in direct sunlight to prevent fading. Keep it away from heat sources to protect the fabric and wooden legs.
- Cushions: Fluff the cushions regularly to maintain their shape and comfort.