Custom K3 HS Thermal Ticket Printer - Black
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Product Information
Full details
The Custom K3 HS is a high-speed thermal POS printer designed for retail, hospitality, and service-based businesses that require rapid, reliable document generation. It is engineered for heavy-duty environments, offering 400mm/s print speeds and broad compatibility with major OS platforms, though users should note it is a wired-only device without built-in wireless connectivity.
All features
| Colour | Black |
|---|---|
| Series | K3 HS |
| Model Part Number | 911HM011100733 |
| Brand | Custom |
Extended Product Information
FAQs
Does this printer support wireless printing?
No, the K3 HS is a wired-only printer supporting USB, Ethernet, and RS-232 serial connections.
What is the maximum paper width supported?
The printer supports standard 80mm wide thermal paper rolls.
Can this printer print QR codes?
Yes, it supports various 2D barcodes, including QR code, PDF417, and Data Matrix.
Is this printer compatible with Mac computers?
Yes, the K3 HS offers Mac compatibility.
What is the expected life of the autocutter?
The autocutter is rated for approximately 1 million cuts under normal operating conditions.
Can I use this for kitchen orders?
Yes, its high-speed performance and durable design make it an excellent choice for kitchen display systems or order printing.
Troubleshooting
Printer is not responding to print jobs
Check all cable connections (USB/Ethernet) and verify the printer status light is green.
Receipts are printing blank
Ensure the thermal paper roll is inserted with the heat-sensitive side facing the print head.
Autocutter is jammed
Turn off the device and carefully remove any jammed paper fragments from the cutter area; never force the cutter mechanism.
Pros and Cons
Pros
- Extremely fast print speeds up to 400mm/s
- Comprehensive connectivity suite (USB, Ethernet, Serial)
- Robust build quality with a long-lasting autocutter
- Wide support for 1D and 2D barcode symbologies
- Universal OS support including mobile platforms
Cons
- Requires wired connection; no Wi-Fi or Bluetooth options
- Physical footprint may be large for very cramped counters
- Dedicated thermal paper required
Setup, Compatibility & Care
To set up the K3 HS, connect the device to your power source and choose your primary interface (USB, Ethernet, or RS-232). Ensure the appropriate drivers for your operating system are installed from the manufacturer’s website. The device is compatible with Windows, Linux, Android, and iOS.
Care instructions:
- Always use high-quality 80mm thermal paper to prevent dust buildup on the print head.
- Keep the interior free of paper scraps to ensure the autocutter functions correctly.
- Periodically wipe the exterior with a dry or slightly damp cloth; do not use harsh chemicals.