Jay-Be QUEST Q2 Mattress - White

Give your child the gift of safe, comfortable and undisturbed sleep with this Jay-Be QUEST Q2 e-Po...

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Product Information

Full details

This guide is for parents seeking a safe, comfortable, and eco-friendly mattress for their child. The Jay-Be QUEST Q2 Mattress offers undisturbed sleep thanks to its e-pocket spring system and breathable design, promoting healthy sleep habits. Note that while designed for breathability, it's essential to follow care instructions to maintain its performance.

All features

ColourWhite
Model Part Number895920
BrandJay-Be

Extended Product Information

FAQs

What materials are used in the mattress?

The Jay-Be QUEST Q2 Mattress is made from 100% recyclable materials. It features e-pocket springs, Advance e-fibre, rebound e-fibre, and a 3D spacer base, all encased in a soft, knitted fabric.

How do I clean the mattress?

Spot clean the mattress with a damp cloth and mild detergent. Avoid soaking the mattress. Always refer to the care label for specific instructions.

What is the warranty period?

The mattress comes with a five-year guarantee.

Is the mattress suitable for children with allergies?

The breathable design and materials used in the mattress can help reduce the build-up of allergens. However, it is not specifically marketed as hypoallergenic.

How long does it take for the mattress to fully expand?

The mattress may take a few hours to a day to fully expand after unpacking. However, the exact time may depend on environmental factors.

Can I use this mattress on a divan bed?

Yes, this mattress is suitable for use on divan beds as long as it is a standard UK single size.

What is the benefit of the e-pocket spring system?

The e-pocket spring system responds independently to the child’s body, reducing motion transfer and ensuring an undisturbed sleep.

Troubleshooting

Mattress not fully expanding

Allow the mattress ample time (up to 24 hours) to fully expand after unpacking. Ensure it is placed on a flat surface.

Mattress feels too firm or too soft

Allow some time to adjust to the mattress. Consider using a mattress topper if necessary.

Smell from the mattress after unpacking

The mattress may have a slight odor from packaging. Airing it out in a well-ventilated room will usually resolve this.

Pros and Cons

Pros

  • Eco-friendly construction using recyclable materials.
  • e-Pocket spring system minimizes sleep disturbance.
  • Breathable design promotes a cooler sleep environment.
  • Provides both comfort and support for growing children.
  • Comes with a five-year guarantee for added assurance.
  • Conveniently rolled and vacuum-sealed for easy delivery.

Cons

  • Requires adherence to specific care instructions to maintain performance.
  • May require occasional airing to maintain freshness.
  • The firmness level might not suit all children's preferences.

Setup, Compatibility & Care

  1. Unpacking: Carefully remove the mattress from its packaging, being cautious not to damage the fabric.
  2. Unrolling: Place the mattress on the bed frame and allow it to fully expand to its original shape. This may take a few hours.
  3. Compatibility: Suitable for standard UK single bed frames.
  4. Care Instructions: Regularly air the mattress to maintain freshness. Use a mattress protector to safeguard against spills and stains. Follow any specific cleaning instructions provided on the care label. Avoid harsh chemicals or abrasive cleaners.