Microsoft Wireless Mobile 3500 Mouse - GMF-00271
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Product Information
Full details
The Microsoft Wireless Mobile Mouse 3500 is a versatile, portable input device designed for laptop users who prioritize mobility and reliable tracking. Its key benefit is the proprietary BlueTrack technology, allowing for smooth navigation on surfaces like carpets or rough desk textures. While it offers excellent portability and an 8-month battery life, potential users should note that the BlueTrack sensor does not function on clear glass or mirrored surfaces.
All features
| Model Part Number | GMF-00271 |
|---|---|
| Brand | Microsoft |
Extended Product Information
FAQs
Does the mouse work on glass surfaces?
No, BlueTrack Technology does not work on clear glass or mirrored surfaces.
Is this mouse compatible with Windows 10 or 11?
While it was designed for earlier operating systems, it generally functions as a standard HID-compliant mouse on most modern Windows versions.
How do I store the transceiver?
The nano transceiver fits into a dedicated storage slot located on the bottom of the mouse.
Does it require special software installation?
The mouse uses standard plug-and-play drivers and does not require additional software for basic functionality.
Can I use this mouse for gaming?
It is intended for office and general mobile usage and may not offer the high polling rates or extra buttons required for professional gaming.
How long does the battery last?
With standard use, the battery is rated to last up to eight months.
Troubleshooting
The mouse pointer is not moving or is skipping.
Ensure the mouse is on a non-reflective surface and check that the battery is properly seated and charged.
The computer does not recognize the wireless receiver.
Unplug the nano transceiver and insert it into a different USB port to confirm if the issue is with the port or the receiver.
The battery light is blinking red.
This indicates low battery power; replace the AA battery with a fresh alkaline battery.
Pros and Cons
Pros
- Reliable tracking on non-standard surfaces like carpet
- Compact and lightweight for travel
- Universal ambidextrous shape
- Long battery life with a convenient status light
- Easy nano receiver storage compartment
Cons
- Does not track on clear glass or mirrors
- Limited to three buttons, lacking advanced side-button features
- Requires a USB-A port for the transceiver
Setup, Compatibility & Care
Setup is straightforward: insert one AA alkaline battery, plug the nano transceiver into an available USB Type-A port, and turn the switch to the 'On' position. The device is compatible with a wide range of operating systems, including Windows XP through Windows 7 and various legacy Mac OS X versions (10.4–10.6).
For ongoing care, keep the sensor aperture on the bottom clean from dust or debris to ensure optimal BlueTrack performance. Store the transceiver inside the mouse when not in use to avoid losing it, and monitor the power indicator light periodically. If the device will be stored for an extended period, remove the battery to prevent leakage.