Cygnett ChargeBase 2-in-1 Wireless Charger - Black
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Product Information
Full details
The Cygnett ChargeBase 2-in-1 Wireless Charger is designed for users who need to power multiple Qi-enabled devices simultaneously and efficiently. Its key benefit is the dual charging capability, allowing you to charge a smartphone and earbuds at the same time, while its 80° swivel head offers ergonomic viewing angles. A potential caveat is that it requires a separate power adapter for optimal performance, though a USB-C cable is included.
All features
| Colour | Black |
|---|---|
| Series | ChargeBase |
| Model Part Number | CY5098BUNCP |
| Brand | Cygnett |
Extended Product Information
FAQs
What is the maximum wireless charging output for the smartphone?
The Cygnett ChargeBase supports up to 15W fast wireless charging for compatible smartphones.
Do I need to buy a separate power adapter?
Yes, a USB-C power adapter is required to use the charger and is not included in the package. An 18W or higher adapter is recommended.
Can I charge an Apple Watch on this charger?
This charger is designed for Qi-enabled smartphones and Qi-enabled earbuds. It does not have a dedicated spot or the correct magnetic alignment for Apple Watches. The secondary charging spot outputs 5W, which is not typically sufficient for smartwatch charging.
What does Qi2.0 mean for charging?
Qi2.0 is the latest wireless charging standard, offering improved efficiency and a magnetic connection similar to Apple's MagSafe, ensuring better alignment and consistent charging.
How do I clean the charger?
Use a soft, dry cloth to wipe down the surfaces. If necessary, a slightly damp cloth can be used, but avoid getting moisture into any ports or openings. Do not use harsh chemicals.
Can I use the charger to prop up my phone for video calls?
Yes, the 80° swivel head is designed to adjust to an optimal viewing angle, making it convenient for video calls and watching content while your phone charges.
What is included in the box?
The package includes the Cygnett ChargeBase 2-in-1 Wireless Charger and a 1.2m USB-C to USB-C cable.
Troubleshooting
Device not charging
Ensure the device is properly aligned on the charging pad. Check that the USB-C cable is securely connected to both the charger and the power adapter. Verify that the power adapter is functioning correctly and providing sufficient power (18W+ recommended). Confirm your device supports Qi wireless charging.
Slow charging speed
Confirm you are using a power adapter rated at 18W or higher. Remove any thick cases or metal objects from your phone, as these can interfere with charging. Ensure no other devices are drawing significant power from the same adapter.
Phone overheats during charging
This can be normal for fast charging. If excessive, remove the phone from the charger and allow it to cool. Ensure the charging area is well-ventilated and not covered. Try charging at a standard speed (if supported by your phone) by using a lower wattage adapter.
Earbuds not charging
Ensure the earbud case is correctly positioned on the secondary charging spot. Check that your earbuds have a Qi-compatible wireless charging case. Verify the primary phone charging is active; some dual chargers require the main pad to be operational for the secondary pad to work.
Pros and Cons
Pros
- Simultaneously charges two Qi-enabled devices.
- Supports fast wireless charging up to 15W for smartphones.
- Adjustable swivel head provides ergonomic viewing angles.
- Stable base prevents movement during charging.
- Includes necessary USB-C cable.
Cons
- Does not include a wall power adapter.
- Smartwatch charging output is limited to 5W.
- Requires Qi-compatible devices for charging.
Setup, Compatibility & Care
Setup:
- Connect the included 1.2m USB-C to USB-C cable to the port on the back of the charger.
- Connect the other end of the USB-C cable to a compatible USB-C power adapter (sold separately, minimum 18W recommended for optimal performance).
- Plug the power adapter into a wall outlet.
- Place your Qi-enabled smartphone on the main charging pad and your Qi-enabled earbuds in the designated secondary charging area.
Compatibility:
- Smartphones: Compatible with all Qi-enabled smartphones. Supports up to 15W fast wireless charging.
- Headphones/Earbuds: Compatible with Qi-enabled wireless charging cases for earbuds and headphones.
- Power Adapter: Requires a USB-C power adapter (not included). An 18W or higher adapter is recommended for fastest charging speeds.
Care:
- Wipe the charger clean with a soft, dry, or slightly damp cloth. Avoid abrasive cleaners or solvents.
- Ensure the charging surfaces are free from debris to maintain optimal charging efficiency.
- Keep the charger away from water and excessive moisture.