Lenovo 6550 Headset - Active Noise Cancelling - Black
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Product Information
Full details
The Lenovo Dual-Mode Wireless ANC Headset 6550 is designed for professionals working in open offices or hybrid environments, offering enhanced communication with its Microsoft Teams certification and robust noise cancellation. While it provides excellent audio clarity and all-day comfort, users should be aware of its wired connection option requiring a USB-C port. Key features include hybrid Active Noise Cancellation (ANC), AI-powered Environmental Noise Cancellation (ENC), dual connectivity for seamless device switching, and an ergonomic design for extended wear.
All features
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | Active |
| Series | 6550 |
| Model Part Number | 4XD1S19778 |
| Brand | Lenovo |
Extended Product Information
FAQs
How long does the battery last on a full charge?
The headset provides up to 60 hours of continuous audio playback on a full charge.
What is the wireless range of the headset?
The wireless range is up to 30 meters (approximately 98 feet).
Can I use the headset while it's charging?
Yes, you can use the headset while it is connected via the USB Type-C cable for charging.
Is the microphone detachable?
The headset features a boom microphone, which is integrated into the design and not detachable.
How do I activate Microsoft Teams features?
Press the dedicated Microsoft Teams button on the headset. Ensure the headset is paired and recognized by the Teams application on your computer.
What is the difference between ANC and ENC?
ANC (Active Noise Cancellation) reduces ambient noise around you. ENC (Environmental Noise Cancellation) specifically filters out background noise for your outgoing voice, ensuring clarity for the person you're speaking with.
What operating systems are supported?
The headset supports Windows 10, macOS, Android, and iOS operating systems.
Troubleshooting
Headset not turning on
Ensure the headset is charged. Connect it via USB-C for at least 15 minutes and try again. Check if the power button is fully depressed.
No audio or poor sound quality
Verify the headset is correctly connected (Bluetooth or USB-C) and selected as the audio output device in your system settings. Check volume levels on both the headset and your device. Try disconnecting and reconnecting.
Microphone not working
Ensure the microphone is not muted via the headset controls or software. Check that the headset's microphone is selected as the input device in your system's sound settings. If using a boom microphone, ensure it's positioned correctly.
Cannot connect via Bluetooth
Make sure the headset is in pairing mode (LED flashing). Turn off and on Bluetooth on your device and try pairing again. If already paired, 'forget' the device in your Bluetooth settings and re-pair.
ANC or ENC not effective
Ensure ANC and ENC are activated via the headset controls. Check that the earcups form a good seal around your ears for optimal noise isolation.
Pros and Cons
Pros
- Superior call clarity with hybrid ANC and ENC.
- Excellent comfort for prolonged use.
- Seamless switching between two connected devices.
- Microsoft Teams certification simplifies collaboration.
- Reliable wireless connectivity with a good range.
Cons
- Wired connection requires a USB-C port.
- ANC effectiveness may vary in extremely loud environments.
- Charging time of 120 minutes for a full battery.
Setup, Compatibility & Care
Setup:
- Wireless Connection: Ensure Bluetooth is enabled on your PC or mobile device. Press and hold the power button on the headset until the LED indicator flashes. Select 'Lenovo 6550' from your device's Bluetooth list.
- Wired Connection: Connect the headset to your device using the included USB Type-C to USB Type-C cable. Ensure your device has a compatible USB Type-C port.
- Microsoft Teams Integration: If using with Microsoft Teams, the headset may automatically connect and prompt for integration. Follow on-screen instructions for full functionality.
Compatibility:
- Operating Systems: Supports Windows 10, macOS, Android, and iOS.
- Connectivity: Bluetooth 5.3, USB Type-C.
Care:
- Cleaning: Wipe the earcups and headband with a soft, slightly damp cloth. Avoid abrasive cleaners or submerging in water.
- Storage: Use the included pouch for protection when not in use. Store in a cool, dry place.
- Battery: Charge using the provided USB Type-C cable and a compatible power source. Avoid extreme temperatures during charging.