Hyco Microboil Wall Mounted Smart Technology Boiling Water Heater - Silver - MS10SS
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Product Information
Full details
The Hyco Microboil Wall Mounted Smart Technology Boiling Water Heater (MS10SS) is designed for busy commercial premises needing a reliable supply of instant boiling water for hot drinks. Its key benefit is market-leading energy efficiency due to smart technology that optimizes power usage and reduces standing losses by 50% compared to previous models. A potential caveat is that the 1-year on-site warranty for the full unit may require additional cost for extended on-site coverage on electronic components.
All features
| Colour | Silver |
|---|---|
| Model Part Number | MS10SS |
| Brand | Hyco |
Extended Product Information
FAQs
What is the warranty for the Hyco Microboil MS10SS?
The unit comes with a 1-year on-site warranty for the full appliance. Electronic components have a 2-year parts or replacement warranty. A 3-year on-site warranty is available at an additional cost.
How much electricity does the smart technology save?
The smart technology reduces standing losses by up to 50% compared to non-smart models. For example, the 10L model has standing losses of only 29W with the smart feature active.
Can I install this unit myself?
Professional installation by a qualified plumber or engineer is strongly recommended due to the mains water and electrical connections involved.
What is the capacity of the 10L model in terms of cups?
The 10L model can provide approximately 62 cups of boiling water.
Is the tank made of plastic or stainless steel?
The Hyco Microboil MS10SS features a stainless steel tank to ensure the purity and taste of the water.
How does the smart technology work?
Sophisticated electronic algorithms learn and predict boiling water usage, ensuring the unit heats and maintains temperature when needed and reduces power consumption when it's not.
Troubleshooting
Unit not dispensing boiling water.
Check the power supply. Ensure the unit is switched on and the thermostat is set correctly. Verify water supply is connected and at adequate pressure. If the issue persists, contact a qualified service engineer.
Water is not hot enough.
Check the thermostat setting. Ensure the unit has had sufficient time to heat up after installation or prolonged non-use. Clean any scale buildup if present, following manufacturer instructions.
Leaking from the tap.
Inspect the tap for debris. If the leak continues, the tap washer may need replacing. Contact customer support or a service engineer for replacement parts and service.
Smart technology seems inefficient.
Allow the unit several days to learn your typical usage patterns. Ensure no external factors are causing constant heating cycles (e.g., a faulty inlet valve). Consult the manual for reset procedures if necessary.
Pros and Cons
Pros
- Significantly reduces energy consumption through smart technology.
- Provides instant boiling water, increasing efficiency for hot drink preparation.
- Durable construction suitable for high-traffic commercial environments.
- Ensures pure-tasting water due to the stainless steel tank.
- Space-saving wall-mounted design.
Cons
- The standard warranty is 1 year on-site for the full unit, with extended on-site warranty for electronic components available at extra cost.
- Requires professional installation for safe and efficient operation.
- Smart technology may take time to learn usage patterns for optimal efficiency.
Setup, Compatibility & Care
Setup:
Installation of the Hyco Microboil MS10SS requires connection to a mains water supply and an electrical power source. Due to the nature of boiling water appliances and mains connections, professional installation by a qualified plumber or engineer is strongly recommended to ensure safety and compliance.
Compatibility:
This unit is designed to connect to standard UK mains water pressure. Ensure you have adequate wall space and access to both water and electricity near the installation point.
Care:
- Daily: Wipe down the exterior with a soft, damp cloth. Ensure the tap is clean.
- Regularly: Descaling may be necessary depending on local water hardness. Consult the user manual for specific descaling instructions or contact a service engineer.
- Maintenance: Periodically check the tap for any signs of wear and ensure the water inlet is free from obstructions.