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Hisense American Fridge Freezer - E Rated

Not AvailableHisense American Fridge Freezer - E Rated
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Net Capacity - Fridge 393 Litres/Freezer 216 Litres With its flat door and recessed handles our Pu...

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Product Information

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This guide is for owners of the Hisense PureFlat RQ758N4SAFE American Fridge Freezer. It offers a spacious 609-litre capacity and innovative features like Total No Frost and a My Fresh Choice zone, helping you keep food fresher for longer. A caveat is that it is an E-rated appliance, and its energy consumption should be considered. This guide will help you understand its key features, optimize its use, and troubleshoot common issues, ensuring you get the most out of your appliance.

All features

Energy EfficiencyE
Model Part NumberRQ758N4SAFE
BrandHisense

Extended Product Information

FAQs

How do I change the temperature settings?

You can adjust the temperature settings via the touch controls on the inside of the fridge or through the ConnectLife app.

What is the My Fresh Choice zone?

It is a compartment that can be used either as a fridge or a freezer, and you can adjust the temperature from -18°C to 5°C.

How do I defrost the freezer?

With Total No Frost, you generally don't need to manually defrost. However, if ice builds up, unplug the fridge freezer, allow it to defrost, and wipe the interior dry.

What is the ConnectLife app for?

The ConnectLife app allows you to remotely control settings, monitor temperatures, and receive alerts about your fridge freezer.

How do I clean the fridge interior?

Use a soft cloth with a solution of baking soda and water to wipe down the interior. Avoid harsh chemicals.

What should I do if the door alarm goes off?

The door alarm sounds if the door has been left open for too long. Close the door to stop the alarm.

What is the warranty period?

Please refer to your purchase documentation for warranty details. Typically, Hisense appliances come with a standard warranty.

Can I use this fridge in an outbuilding?

No, this refrigerator is not designed to be used in an outbuilding as it can damage both the appliance and your food.

Troubleshooting

Fridge is not cooling.

Check the power supply, ensure the fridge is plugged in, and the circuit breaker is not tripped. Check the temperature settings and ensure they are appropriately set.

Freezer is icing up.

Although Total No Frost reduces this, make sure the door seals are clean and intact. Ensure that the door is closing properly. If excessive ice builds up, try defrosting the freezer manually.

The ConnectLife app is not connecting.

Ensure your fridge freezer and smartphone are connected to the same Wi-Fi network. Check your Wi-Fi signal strength. Restart both the fridge freezer and your smartphone. Ensure the app is up to date.

The fridge is making unusual noises.

Some noises are normal (like the compressor running). Ensure the fridge is level. If noises are excessive or concerning, contact customer service.

Pros and Cons

Pros

  • Spacious capacity suitable for large families or bulk food storage.
  • Total No Frost technology saves time and effort by preventing ice build-up.
  • The My Fresh Choice zone provides flexible storage options.
  • Smart features like the ConnectLife app offer convenient control and monitoring.
  • Metal-Tech Cooling helps keep food fresh for longer.

Cons

  • E energy efficiency rating, resulting in potentially higher energy consumption.
  • Requires a sufficient space due to its size.
  • No built-in water dispenser.
  • The initial setup and familiarization with app features may take time.

Setup, Compatibility & Care

  1. Placement: Ensure the fridge freezer is placed on a level surface, with adequate space around it for ventilation. Allow at least 5cm of space at the back and sides.
  2. Power Connection: Plug the appliance into a grounded electrical outlet.
  3. Initial Start-up: Allow the fridge to run for at least 2 hours before adding food to allow it to cool down to the desired temperature.
  4. ConnectLife App: Download the ConnectLife app and follow the instructions to connect to your fridge freezer.
  5. Cleaning: Regularly clean the interior with a soft cloth and a solution of baking soda and water. Avoid using harsh chemicals.
  6. Exterior: Clean the exterior with a soft cloth and mild detergent. Use a stainless steel cleaner for the doors.
  7. Maintenance: Regularly check and clean the door seals to ensure a proper seal. Defrost the freezer if ice builds up (although Total No Frost reduces this need).