Willow Microwave - Black - White

A microwave is a great modern convenience, an appliance that no kitchen should be without. Whether...

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Product Information

Full details

This Willow WM207MBK microwave is ideal for busy individuals and households seeking a convenient way to reheat meals or cook quickly. Its compact size and 20L capacity make it a great fit for most kitchen countertops, offering essential functionality without overwhelming space. While it provides a simple and effective microwave experience with manual controls, users should be aware that it features a 35-minute mechanical timer rather than a digital display.

All features

ColourBlack
Accent ColourWhite
Model Part NumberWM207MBK
BrandWillow

Extended Product Information

FAQs

What is the capacity of this microwave?

The Willow WM207MBK has a 20-liter cavity capacity.

What is the maximum cooking time?

This microwave features a mechanical timer with a maximum cooking time of 35 minutes.

How do I clean the glass turntable?

The glass turntable can be easily removed and cleaned with warm, soapy water. Ensure it is completely dry before placing it back in the microwave.

Can I use metal containers in this microwave?

No, you should not use metal containers or cookware with metallic trim, as this can cause damage and pose a safety risk.

What is the power output of this microwave?

The microwave has a power output of 700W.

How many power levels does it have?

This model offers 5 adjustable power levels.

What are the dimensions of the turntable?

The glass turntable has a diameter of 245mm.

Does this microwave have a warranty?

Yes, the Willow microwave comes with a 2-year manufacturer's guarantee. Keep your proof of purchase and serial number for warranty claims.

Troubleshooting

Microwave does not turn on.

Ensure the power cord is securely plugged into a working outlet. Check if the door is fully closed. If the issue persists, contact customer support.

Food is not heating evenly.

Ensure the glass turntable is properly seated and rotating. Do not overload the turntable. Try arranging food in a circular pattern. Stir or rotate food halfway through cooking if possible.

Turntable is not rotating.

Check that the turntable is correctly placed on its support. Ensure no food debris is obstructing its movement. Remove and reinsert the turntable.

End signal is too quiet or not audible.

The end signal is a standard audible alert. If it is insufficient for your needs, please monitor cooking times closely.

Pros and Cons

Pros

  • Compact and space-saving design suitable for smaller kitchens.
  • Simple, intuitive manual controls are easy to operate.
  • Removable glass turntable simplifies the cleaning process.
  • Internal LED light improves visibility of food during cooking.
  • Available in two neutral colors (black and white) to match kitchen decor.
  • Comes with a 2-year manufacturer's guarantee for peace of mind.

Cons

  • Features a mechanical timer, lacking the precision of digital controls.
  • 700W power is standard but may be slower for some cooking tasks compared to higher wattage models.
  • Limited to 5 power levels and a 35-minute maximum cooking time.
  • No pre-set cooking programs or advanced features like defrost by weight.

Setup, Compatibility & Care

Setup:

  1. Place the microwave on a stable, level surface, ensuring adequate ventilation around the sides and back (at least 7.5cm clearance).
  2. Plug the microwave into a grounded electrical outlet.
  3. Ensure the glass turntable is correctly seated on its support.

Compatibility:

  • Suitable for use with standard microwave-safe dishes (glass, ceramic, microwave-safe plastic).
  • Not suitable for metal cookware or dishes with metallic trim.

Care:

  • Exterior: Wipe clean with a soft, damp cloth. Avoid abrasive cleaners.
  • Interior: The glass turntable can be removed and washed with warm, soapy water. Dry thoroughly before replacing. Wipe the interior walls with a damp cloth and mild detergent if needed.
  • Door Seal: Keep the door seal clean to ensure proper functioning.