Panasonic Commercial Microwave - Silver - NE1864

The Panasonic NE1864 is a powerful 1800W commercial microwave designed for high performance and re...

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This guide is for foodservice professionals seeking a reliable and efficient commercial microwave. The Panasonic NE1864 offers rapid and even heating, thanks to its Inverter Technology, saving time and energy. However, its advanced features may require some initial familiarization. This microwave features a 18-litre capacity, 30 programmable settings, and a robust stainless steel build, making it ideal for high-volume use.

All features

ColourSilver
Accent ColourSilver
Model Part NumberNE1864
BrandPanasonic

Extended Product Information

FAQs

How do I program a cooking setting?

Consult the user manual for detailed instructions on programming. Generally, you will select the desired power level, time, and any multi-stage settings, then save to a memory setting.

What is the benefit of Inverter Technology?

Inverter Technology ensures faster and more even cooking, which preserves food quality and reduces energy consumption compared to traditional magnetron systems.

How do I clean the interior of the microwave?

Use a damp cloth with a mild detergent. Avoid using abrasive cleaners or scouring pads. Make sure the microwave is unplugged before cleaning.

What is the warranty period?

The Panasonic NE1864 comes with a 3-year on-site manufacturer's warranty for parts and labor.

Can I stack this microwave?

Yes, the Panasonic NE1864 is stackable, which helps save valuable counter space.

What are the dimensions of the microwave?

External Dimensions: 422mm W x 508mm D x 337mm H. Internal Dimensions: 330mm W x 310mm D x 175mm H.

What is the power output of the microwave?

The Panasonic NE1864 has a power output of 1800W.

Troubleshooting

Microwave not turning on

Check the power supply and ensure the microwave is properly plugged in. Verify the outlet is working.

Food not heating evenly

Ensure food is spread evenly on the plate. Use the correct power level and cooking time settings. Consider using a different power setting.

Touch panel unresponsive

Clean the touch panel. Make sure your fingers are clean and dry when using the touch controls. If the problem persists, contact customer support.

Pros and Cons

Pros

  • Fast and even cooking with Inverter Technology.
  • Durable and easy-to-clean stainless steel construction.
  • User-friendly touch control panel.
  • Space-saving design (stackable).
  • Comprehensive 3-year warranty.

Cons

  • Advanced features may require some time to learn.
  • Limited capacity compared to larger commercial models.
  • May require professional installation based on your setup.

Setup, Compatibility & Care

  1. Setup: Unpack the microwave and place it on a stable surface. Ensure adequate ventilation around the unit. The unit is fitted with a 13amp UK plug; ensure it is plugged into a suitable outlet.
  2. Compatibility: This microwave is designed for commercial use. It operates on standard UK electrical systems. The flat base design accommodates various plate sizes and shapes.
  3. Care:
  • Clean the interior regularly with a damp cloth and mild detergent.
  • Wipe the exterior stainless steel surfaces with a soft cloth.
  • Avoid using abrasive cleaners that can damage the surface.
  • Ensure the ventilation openings remain clear to prevent overheating.