HyperDrive DUO PRO 7-in-2 USB-C Hub - Grey
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Product Information
Full details
The HYPER HD575-GRY-GL (HyperDrive DUO PRO) is a grey, 7-port USB-C hub designed for MacBook users seeking expanded connectivity. Its key benefit is providing essential ports like HDMI, Gigabit Ethernet, and multiple USB types in a compact, form-fitting design. A potential caveat is its primary focus on specific MacBook models, though an adapter broadens compatibility.
All features
| Colour | Grey |
|---|---|
| Model Part Number | HD575-GRY-GL |
| Brand | HYPER |
Extended Product Information
FAQs
What MacBook models is this hub primarily designed for?
The HyperDrive DUO PRO is designed as a form-fitting hub for MacBook Air/Pro models from 2016 to 2021, and also compatible with the new 14” & 16” MacBook Pro models.
Can I use this hub with a protective case on my MacBook?
Yes, the extended USB-C connectors are designed to work even when your MacBook is in a protective case.
What is the maximum resolution and refresh rate supported by the HDMI port?
The HDMI port supports resolutions up to 4K (3840 x 2160 pixels) at a refresh rate of 60Hz.
Can I charge my MacBook while using the hub?
Yes, the hub features a 100W USB-C Power Delivery passthrough port. You can connect your MacBook's power adapter to this port to charge your device.
Does this hub work with devices other than MacBooks?
Yes, with the included universal USB-C adapter, the hub is compatible with USB-C iPads, Chromebooks, and Windows PCs.
What data transfer speed can I expect from the USB ports?
The USB-A and USB-C ports support USB 3.2 Gen 1 (3.1 Gen 1) speeds, offering up to 5Gbps for data transfer.
Does the hub have an Ethernet port?
Yes, it includes a Gigabit Ethernet (RJ45) port that supports 10/100/1000 Mbps data rates.
Troubleshooting
No display output on HDMI
Ensure the HDMI cable is securely connected to both the hub and the display. Verify that the display is set to the correct input source. Check that your MacBook's resolution settings are compatible with the connected display and hub (up to 4K @ 60Hz).
Ethernet connection not working
Confirm the Ethernet cable is properly plugged into the hub and the network source. Check the network settings on your computer. Try a different Ethernet cable or port on your network.
USB devices not recognized
Unplug and re-plug the USB device. Try connecting the device directly to your computer to rule out a device issue. Ensure the device is compatible with USB 3.2 Gen 1 (5Gbps) or lower.
MacBook not charging via PD port
Verify that your USB-C power adapter has a sufficient wattage (up to 100W). Ensure the power adapter is connected securely to the hub's PD port and the MacBook's power adapter is functioning correctly.
MicroSD card not readable
Remove and re-insert the MicroSD card. Ensure the card is properly formatted and not corrupted. Try the card in another reader or device.
Pros and Cons
Pros
- Expands connectivity for MacBooks with essential ports.
- Supports high-resolution 4K video output at a smooth 60Hz.
- Offers fast data transfer speeds via USB-C and USB-A ports.
- Includes a reliable Gigabit Ethernet port for stable wired connections.
- Supports high-speed charging with 100W Power Delivery passthrough.
- Works with most MacBook protective cases.
Cons
- Primary design is form-fitting for specific MacBook models (though adapter included for broader use).
- May not support all MacBook models released after 2021 without testing.
- Relies on USB-C for its primary connection, requiring a compatible port.
- Plastic construction, while lightweight, might be perceived as less premium than metal.
Setup, Compatibility & Care
Setup:
- Connect the HyperDrive DUO PRO directly to one of the USB-C ports on your compatible MacBook.
- For other USB-C devices (iPad, Chromebook, PC), use the included universal USB-C adapter and connect it to the hub's host port.
- Plug your peripherals (HDMI display, Ethernet cable, USB devices, MicroSD card) into the corresponding ports on the hub.
- If charging your device, connect your USB-C power adapter to the dedicated 100W PD port on the hub.
Compatibility:
- Direct Plugin: MacBook Air/Pro models from 2016-2021.
- With USB-C Adapter: USB-C iPads, Chromebooks, and Windows PCs.
- Display: Supports up to 4K resolution at 60Hz (ensure your display and cable support this). Compatible with HDCP 1.4/2.2.
- Memory Cards: MicroSD (TransFlash).
Care:
- Keep the hub dry and away from moisture.
- Clean the exterior with a soft, dry cloth. Avoid abrasive cleaners.
- Ensure the USB-C ports are free of dust and debris.
- Avoid exposing the hub to extreme temperatures.