StarTech.com Universal Dock USB-C & USB 3.0 100W PD - Black

Transform your laptop into a dual-4K 60Hz workstation with this universal laptop docking station, ...

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Product Information

Full details

This universal docking station is designed for professionals using both USB-C and USB 3.0 laptops, offering a seamless transition to a dual-4K 60Hz workstation. Its key benefit is providing a single-cable solution for power, display, and peripheral connectivity across different laptop brands and operating systems. A potential caveat is the need for driver installation for full DisplayLink functionality.

All features

ColourBlack
Model Part NumberDK30C2DPEPUE
BrandStarTech.com

Extended Product Information

FAQs

Can I connect two HDMI monitors instead of DisplayPort monitors?

Yes, this docking station supports dual 4K HDMI connections at 60Hz, as well as a combination of one DisplayPort and one HDMI monitor.

Do I need to install any software for this dock to work?

While basic functionality may work out-of-the-box, installing the DisplayLink drivers is highly recommended for optimal performance and full support of the dual display outputs.

What is the maximum resolution supported by this dock?

The dock supports dual 4K (4096 x 2160p) at 60Hz. It can also support a single 5K (5120 x 2880p) resolution when using two DisplayPort connections.

Can I use this dock with a Mac and a Windows laptop interchangeably?

Yes, the dock is designed for universal compatibility and works with both macOS and Windows operating systems, as well as Chrome OS.

How much power can this dock deliver to charge my laptop?

The docking station provides up to 100W of Power Delivery (PD) via its USB-C connection, allowing for fast charging of compatible laptops.

Does this dock have an integrated card reader?

No, this model does not feature an integrated card reader. You would need a separate USB card reader for SD or microSD cards.

What is the purpose of the StarTech.com Connectivity Tools application?

This software suite enhances productivity and security by providing tools such as a Windows layout utility, Mac address pass-through, USB event monitoring, and Wi-Fi auto switch.

Troubleshooting

No video output on connected monitors

Ensure the DisplayLink drivers are installed and up-to-date. Verify that the monitors are connected securely to both the dock and the power source. Try connecting a different monitor or using a different video port (DP or HDMI) to isolate the issue.

Laptop not charging or charging slowly

Confirm that the 170W AC adapter is properly connected to the dock and the power outlet. Ensure the USB-C cable is connected to the correct port on the laptop and that the laptop supports USB Power Delivery over USB-C. Check if other high-power USB devices are drawing excessive power.

USB devices not recognized or functioning intermittently

Try connecting the USB device to a different USB port on the dock. Ensure the USB device is compatible with USB 3.0 speeds. Restart the laptop and the docking station. Check for any driver conflicts in the Device Manager.

Network connection is unstable or not working

Verify that the Ethernet cable is securely plugged into the dock and the network source. Ensure the latest network drivers are installed. Try connecting the Ethernet cable directly to the laptop to rule out network infrastructure issues.

Docking station not detected by the computer

Ensure the primary host connection cable (USB-C or USB-A adapter) is securely attached to both the dock and the laptop. Restart both the laptop and the docking station. Try connecting the dock to a different USB port on the laptop. Reinstall the DisplayLink drivers.

Pros and Cons

Pros

  • Provides dual 4K 60Hz display output via DisplayPort or HDMI.
  • Universal compatibility with both USB-C and USB-A laptops.
  • Delivers up to 100W of Power Delivery for rapid laptop charging.
  • Includes a total of four USB 3.0 ports for extensive peripheral connectivity.
  • Supports a wide range of operating systems including Windows, macOS, and Chrome OS.
  • Offers a Gigabit Ethernet port for stable wired network access.

Cons

  • Requires driver installation (DisplayLink) for optimal display performance.
  • The included power adapter is 170W, which is larger than typical laptop chargers.
  • While it supports 5K resolution, it requires specific monitor configurations (two DP ports).
  • Mounting bracket for workstation mounting is sold separately.
  • Some advanced features of the Connectivity Tools application may require IT administration.

Setup, Compatibility & Care

Setup:

  1. Connect the included AC power adapter to the docking station and plug it into a wall outlet.
  2. Connect the docking station to your laptop using the provided combo cable (USB-C with attached USB-A adapter).
  3. Connect your monitors to the DisplayPort or HDMI ports on the dock.
  4. Connect your USB peripherals (keyboard, mouse, external drives, etc.) to the USB-A and USB-C ports.
  5. Connect the Ethernet cable to the GbE port if a wired network connection is desired.
  6. Connect your headset to the 3.5mm audio jack.
  7. For optimal display performance, download and install the latest DisplayLink drivers from the StarTech.com website.

Compatibility:

  • Operating Systems: Windows 7/8/8.1/10/11, macOS 10.11 and later, Chrome OS.
  • Host Connections: USB-C (with DP Alt Mode and Power Delivery support) or USB-A (3.0/3.1 Gen 1).
  • Display Outputs: Supports DisplayPort and HDMI monitors. A single 5K display is possible using two DP ports with compatible monitors and sources.

Care:

  • Keep the docking station in a well-ventilated area to prevent overheating.
  • Clean the exterior with a soft, dry cloth. Avoid using liquids or abrasive cleaners.
  • Ensure all cable connections are secure.
  • Periodically check the StarTech.com website for driver and firmware updates.