electriQ 2000W Convector Panel Heater - White

This versatile designer glass panel heater can be either freestanding or wall-mounted, featuring a...

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Product Information

Full details

This guide is for anyone using the electriQ 2000W Convector Panel Heater. The heater provides efficient and convenient heating for your home with its digital controls, Wi-Fi connectivity, and versatile mounting options. However, note that while it's IP24 rated, it's essential to follow the safety guidelines for bathroom use. This guide will help you understand the heater's features, setup, and troubleshooting.

All features

BrandelectriQ

Extended Product Information

FAQs

How do I set up the weekly timer?

Use the dedicated app to set your desired on/off times for each day of the week. Refer to the app's user manual for detailed instructions.

Can I use the heater in the bathroom?

Yes, the heater is IP24 rated, making it safe for bathroom installation. However, do not place it directly in the path of water.

What is the warranty period?

The heater comes with a 1-year warranty.

How do I control the heater with voice commands?

Connect the heater to your Alexa or Google Home account, following the instructions in the respective app. You can then use voice commands to turn the heater on/off, adjust the temperature, etc.

What should I do if the heater displays an error message?

Consult the user manual for specific error codes and troubleshooting steps. If the problem persists, contact customer support.

How often should I clean the heater?

Clean the exterior of the heater regularly (e.g., once a month or as needed) with a soft, damp cloth to remove dust and debris.

Troubleshooting

Heater does not turn on.

Check that the heater is plugged in securely and that the power outlet is functioning. Check the power switch.

Heater does not connect to WiFi.

Ensure your home WiFi is working. Check your router and network settings. Reset the heater and try again.

The heater is not heating the room effectively.

Make sure the thermostat is set to a higher temperature. Ensure the heater is not blocked by furniture or other objects.

The app is not working.

Ensure you have the latest version of the app installed. Restart the app or try reinstalling it. Check your internet connection.

Pros and Cons

Pros

  • Easy to install with no pipework needed.
  • Offers remote control and scheduling via WiFi.
  • Features an anti-frost setting for added protection.
  • Safe for bathroom use due to IP24 rating.
  • Provides energy-efficient operation with a weekly timer.

Cons

  • Requires a WiFi connection for remote control.
  • Warranty is limited to 1 year.
  • May require professional installation for wall mounting.

Setup, Compatibility & Care

Setup

  1. Placement: The heater can be freestanding (with legs) or wall-mounted. Ensure it is placed on a stable surface or securely mounted to the wall.
  2. Power: Plug the heater into a standard UK 3-Pin Plug socket.
  3. WiFi Connection: Download the app, and follow the in-app instructions to connect to your home WiFi network.

Compatibility

The heater is compatible with:

  • iOS and Android devices for app control.
  • Alexa and Google Home for voice control.

Care

  • Cleaning: Use a soft, damp cloth to clean the exterior. Do not use abrasive cleaners.
  • Maintenance: Regularly check for dust and debris, and clean as needed to maintain optimal performance.
  • Safety: Always unplug the heater before cleaning or performing any maintenance.