USB C Multiport Adapter - Grey - 120B-USBC-MULTIPORT
Not Available
Not Available
Currently unavailable
Currently out of stock
This product is not available at the moment. Check back later or explore other options below.
Product Information
Full details
The StarTech.com USB C Multiport Adapter (120B-USBC-MULTIPORT) is designed for professionals and mobile users who need to expand their laptop's connectivity. It transforms a single USB-C port into a versatile workstation with dual 4K HDMI outputs, a USB 3.2 Gen 1 hub, an SD/MicroSD card reader, and Gigabit Ethernet. A key benefit is the ability to drive dual 4K 60Hz displays, significantly boosting productivity. A caveat to consider is that achieving dual 4K 60Hz performance is dependent on your host computer's capabilities and DisplayPort 1.4 support.
All features
| Colour | Grey |
|---|---|
| Model Part Number | 120B-USBC-MULTIPORT |
| Brand | StarTech.com |
Extended Product Information
FAQs
Can this adapter charge my laptop while it's in use?
Yes, the adapter supports USB Power Delivery 3.0 pass-through up to 100W. Connect your laptop's original USB-C power adapter to the adapter's USB-C input port to charge your laptop and power connected peripherals simultaneously.
What is the maximum resolution and refresh rate supported?
The adapter supports dual HDMI video output up to 4K (3840 x 2160p) at 60Hz. However, achieving dual 4K 60Hz is dependent on your host computer's capabilities, specifically its support for DisplayPort 1.4 with DSC and MST.
Which operating systems are supported?
The adapter is compatible with Windows 10 and later, as well as ChromeOS.
Do I need any drivers to use this adapter?
Typically, no additional drivers are required for basic functionality as it uses standard USB-C Alternate Mode and Plug-and-Play technology. However, for enhanced features like advanced window layouts or MAC address pass-through, you can download the StarTech.com Connectivity Tools application.
Can I use this adapter with a Thunderbolt 3 or 4 port?
Yes, this adapter is fully compatible with Thunderbolt 3 and Thunderbolt 4 ports, as they utilize the USB-C connector and support DisplayPort Alternate Mode.
What is the difference between the two USB-A ports?
One of the USB-A ports is a standard USB 3.2 Gen 1 (5Gbps) port, while the other is a USB BC 1.2 (Battery Charging) port, which can provide more power for charging compatible USB devices.
How does the Fast Role Swap (FRS) feature work?
Fast Role Swap is part of USB PD 3.0 and ensures that your data connection is not interrupted when switching power sources, such as when you unplug your USB-C power adapter from the dock.
Troubleshooting
No video output on HDMI monitors
Ensure the USB-C cable is securely connected to the laptop and the adapter. Verify that the laptop's USB-C port supports DisplayPort Alternate Mode. Check if the laptop's operating system recognizes the external displays and that they are enabled. Restart the laptop and the adapter.
Display resolution is lower than expected (e.g., 4K 30Hz instead of 60Hz)
Confirm that your laptop's USB-C port supports DisplayPort 1.4 with DSC and MST. Check the display settings in your operating system and ensure the desired resolution and refresh rate are selected. Ensure the HDMI cables are rated for 4K 60Hz. Note that performance varies by host model; consult the provided performance table.
USB devices not recognized or not charging
Ensure the USB devices are properly connected to the USB-A ports. Try connecting the devices to each port to isolate the issue. If using PD pass-through, ensure a USB-C power adapter is connected to the adapter's USB-C input port. Check if the connected USB peripheral is drawing too much power for the adapter's capacity. Try a different USB-C power adapter for charging the laptop.
Ethernet connection is not working
Verify the Ethernet cable is securely plugged into both the adapter and the network source. Ensure the network drivers are up-to-date on your laptop. Check the network status in your operating system and try restarting the adapter and your router/modem.
SD or MicroSD card not read
Ensure the memory card is inserted correctly into the slot. Try using a different memory card to rule out a card issue. Format the memory card on another device if it contains data. Clean the card slots gently if they appear to have dust or debris.
Pros and Cons
Pros
- Enables dual 4K 60Hz display output for enhanced productivity.
- Versatile connectivity options including HDMI, USB-A, Ethernet, and card readers.
- Supports high-speed data transfer via USB 3.2 Gen 1 (5Gbps).
- Allows for laptop charging and peripheral power through USB PD 3.0 pass-through.
- Portable design with an integrated cable for convenient travel.
- Reliable Gigabit Ethernet connectivity for stable network access.
Cons
- Achieving dual 4K 60Hz is dependent on the host computer's specific DisplayPort 1.4 and DSC support.
- Requires a USB-C power adapter for PD pass-through functionality.
- Performance on different host models can vary, especially for the second display.
- Only two USB-A ports are provided, which may be insufficient for users with many USB devices.
Setup, Compatibility & Care
Setup:
- Connect the adapter's integrated 12-inch (30 cm) USB-C host cable to your laptop's USB-C or Thunderbolt 3/4 port.
- Connect your HDMI monitors to the two HDMI output ports on the adapter.
- If using the Power Delivery pass-through feature, connect your laptop's USB-C power adapter to the USB-C port on the adapter.
- Connect your USB peripherals (keyboard, mouse, external drive) to the two USB-A ports.
- Connect your Ethernet cable to the RJ-45 port for wired network access.
- Insert SD or MicroSD cards into the respective card reader slots if needed.
Compatibility:
- Operating Systems: Windows 10 and later, ChromeOS.
- Host Ports: Requires a USB-C port that supports DisplayPort 1.4 Alternate Mode (DP Alt Mode). Thunderbolt 3 and Thunderbolt 4 ports are also compatible.
- Video Performance: Achieving dual 4K 60Hz requires a host computer that supports DisplayPort 1.4 with DSC and MST. Performance may vary based on your computer's specific hardware and integrated graphics.
Care:
- Keep the adapter in a dry environment and avoid exposure to extreme temperatures.
- Clean the exterior with a soft, dry cloth. Do not use liquids or abrasive cleaners.
- Ensure all cables are connected firmly but not forced.
- Avoid placing heavy objects on the adapter or its cables.