Candy Fridge Freezer - E

This Candy fridge freezer offers a generous 244-litre capacity, perfect for your weekly grocery sh...

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Product Information

Full details

This guide is for owners of the Candy Fridge Freezer, providing a comprehensive overview of its features and how to use them effectively. The fridge freezer is ideal for those seeking ample storage space and advanced cooling technology to preserve food freshness. A key benefit is the Total No Frost system, which eliminates the need for manual defrosting. Note that while the hOn app offers remote control, it is only available on certain models.

All features

Energy EfficiencyE
Model Part Number34901684
BrandCandy

Extended Product Information

FAQs

How often should I clean my fridge freezer?

Clean the interior every few weeks or whenever spills occur. Clean the door gaskets and condenser regularly (every 3-6 months).

What should I do if the door won't close properly?

Check for obstructions and ensure the fridge is level. Make sure the door seals are clean and undamaged. If the issue persists, inspect the door hinges and contact customer support.

How do I adjust the temperature?

Use the control panel (usually inside or on the door) to set the desired temperature for both the fridge and the freezer. Consult the manual for specific instructions.

What is the purpose of the Hygiene Gaskets?

The Hygiene Gaskets have an anti-bacterial coating to prevent mould and germ build-up, helping to keep your food fresher and your fridge cleaner.

Can I store hot food directly in the fridge freezer?

No, let hot food cool down to room temperature before placing it inside the fridge freezer to prevent raising the internal temperature and affecting other stored items.

What is the warranty period?

The Candy Fridge Freezer comes with a 1-year warranty. Please refer to your warranty documentation for full terms and conditions.

Where can I find the serial number of my appliance?

The serial number is usually located on a sticker inside the fridge compartment or on the back of the appliance.

Troubleshooting

Fridge freezer is not cooling.

Check if the power cord is plugged in securely. Ensure the thermostat is set correctly. Check if the door is closing properly. If the issue persists, consult the user manual or contact customer service.

Freezer is freezing up.

Ensure the door is sealing properly. Check that the vents inside the freezer are not blocked. This model has No Frost technology, so if frost persists, the unit may require service.

The fridge freezer is making unusual noises.

Some noises are normal (e.g., the compressor). Ensure the appliance is level and not touching any walls or other objects. If the noise is excessive, consult the user manual or contact customer service.

The door open alarm is beeping continuously.

Check to see if the door is completely closed. Ensure nothing is blocking the door from closing properly. Check the door seals for any damage.

The hOn app is not connecting.

Ensure the fridge freezer is connected to your home Wi-Fi network. Check the app for any connectivity troubleshooting tips. Restart the fridge freezer and the app, and try again. Confirm your phone's Wi-Fi is turned on.

Pros and Cons

Pros

  • Total No Frost technology eliminates manual defrosting, saving time and effort.
  • Adjustable storage options maximize space and flexibility for various food items.
  • The Hygiene Gaskets contribute to a healthier environment by preventing bacteria and mould.
  • The door open alarm helps prevent food spoilage and energy waste.
  • E-class energy efficiency helps to save money and reduce environmental impact.
  • The hOn app provides convenient remote control and monitoring capabilities.

Cons

  • The hOn app features may not be available on all models.
  • Requires a Wi-Fi connection for remote features to work.
  • The initial setup and connection to the hOn app might require following specific instructions.
  • The E energy efficiency rating, while better than F-class, is not the highest available.
  • The internal layout may not suit all storage preferences equally.

Setup, Compatibility & Care

Setup

  1. Placement: Ensure the fridge freezer is placed on a level surface with adequate space around it for ventilation. Leave a minimum of 5 cm of space at the back and sides and 10 cm on top.
  2. Connecting to Power: Plug the appliance into a grounded electrical outlet. Ensure the voltage matches the specifications (220-240V, 50 Hz).
  3. Initial Start-up: Allow the fridge freezer to run for a few hours before placing food inside to allow it to reach the correct temperature.
  4. Reversible Door: If you need to change the door hinge, follow the instructions provided in the manual.

Compatibility

  • hOn App: Compatible with iOS and Android devices. Check the app store for the latest compatibility information.
  • Placement: This appliance is designed to be built-in. Check the dimensions before installation.

Care

  • Cleaning: Clean the interior with a damp cloth and mild detergent. Avoid abrasive cleaners.
  • Defrosting: The Total No Frost system eliminates the need for manual defrosting.
  • Condenser Cleaning: The condenser (at the back or bottom) should be cleaned periodically to maintain efficiency. Unplug the unit before cleaning.
  • Gaskets: Clean the door gaskets regularly to maintain a good seal.