The Neo G 3D Hot & Cold Therapy Pack stays flexible even when frozen, offering up to 15 minutes of use per session. It is designed to work seamlessly with the Neo G range of orthopedic supports, ensuring it stays securely in place on the affected area while providing controlled compression as needed. This pack is suitable for adults and is designed to be both flexible and ergonomic, making it able to treat larger areas of the body such as the back, thigh, calf, and stomach. It helps with muscle and joint pain/stiffness, muscle relaxation, arthritis symptoms, and menstrual cramps. Cold therapy helps with muscle/joint swelling, inflammation, and soothes aches and pains. The pack is reusable, flexible, and remains pliable even at low temperatures. To use, ensure the pack is at room temperature before heating or cooling. For hot water use, immerse the pack in boiling water for 5-8 minutes. For cold therapy, freeze for approximately 120 minutes. Apply for no more than 10-15 minutes at a time. Always use the provided protector sleeve and never apply directly to skin. Retain packaging and instructions for future reference. Seek medical advice before use if unsure about your condition. Do not microwave. Discard if damaged. Do not use on sensitive/wounded/damaged skin, mucous membranes, or if you have allergies to the materials. For external use only. Keep out of reach of children. Not suitable for babies or small children. For the elderly or those unable to follow instructions, use under adult supervision. Discontinue use and consult a physician if a rash develops, pain is prolonged, or conditions worsen.