Soundcore Q20i Headphones - Black
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Product Information
Full details
The Soundcore Q20i headphones are designed for music lovers and those who need to focus in noisy environments. The key benefit is the hybrid active noise cancellation (ANC), which effectively reduces up to 90% of ambient noise, making them ideal for travel or working in busy places. However, they require charging and offer a limited battery life compared to some other models without ANC.
All features
| Colour | Black |
|---|---|
| Series | Q20i |
| Model Part Number | A3004G11 |
| Brand | Soundcore |
Extended Product Information
FAQs
How long does the battery last?
The battery lasts up to 40 hours with ANC on and up to 60 hours with ANC off.
How do I charge the headphones?
Use the included USB-C cable to charge the headphones.
Can I use these headphones for phone calls?
Yes, the headphones have a built-in microphone for making and receiving calls.
What is the soundcore app for?
The soundcore app allows you to customize the EQ settings, update firmware, and switch between different modes (ANC, Normal, Transparency).
What is Transparency mode?
Transparency mode allows you to hear your surroundings without removing the headphones, ideal for announcements or conversations.
Do the headphones support multi-device pairing?
Yes, the headphones support dual-device pairing via Bluetooth 5.0, allowing you to connect to two devices simultaneously.
What is the warranty for the Soundcore Q20i headphones?
The product includes a warranty, please refer to the Soundcore warranty information included with your purchase for details.
Can I use the headphones with a cable?
Yes, the headphones include a 3.5mm AUX cable for wired connections.
Troubleshooting
Headphones won't turn on.
Ensure the headphones are charged. Try charging them for at least 30 minutes. If they still don't turn on, try a different charging cable and power source.
Bluetooth connection issues.
Make sure Bluetooth is enabled on your device. Forget the headphones in your device's Bluetooth settings and re-pair them. Restart both the headphones and your device.
Poor sound quality.
Ensure the headphones are fully charged. Adjust the EQ settings in the soundcore app to your preferred sound profile. Make sure the 3.5mm cable is firmly connected if using a wired connection.
ANC not working effectively.
Ensure ANC is turned on. Make sure the earcups fit snugly over your ears. Try adjusting the headphones' position to get a better seal.
Microphone not working.
Ensure the microphone is not muted. Make sure the headphones are selected as the audio input device in your device's settings.
Pros and Cons
Pros
- Effective hybrid active noise cancellation.
- Long battery life.
- Customizable sound profiles via the soundcore app.
- Bluetooth 5.0 with dual-device pairing.
- Fast charging capability.
Cons
- Requires charging.
- Battery life is shorter with ANC enabled.
- May not be suitable for extreme sports due to the over-ear design.
- Sound quality is good, but audiophiles may prefer higher-end models.
- ANC performance can vary depending on the environment.
Setup, Compatibility & Care
Setup
- Charging: Use the included USB-C cable to charge the headphones fully before first use. A full charge takes approximately 2 hours.
- Pairing: Turn on the headphones and enter pairing mode by pressing and holding the power button. Select "Soundcore Q20i" in your device's Bluetooth settings.
- Soundcore App: Download the soundcore app from the app store to customize EQ settings and update firmware.
Compatibility
The Soundcore Q20i headphones are compatible with most Bluetooth-enabled devices, including:
- Smartphones (iOS and Android)
- Tablets
- Laptops
- Computers
Care
- Cleaning: Use a slightly damp, lint-free cloth to clean the headphones. Avoid excessive moisture.
- Storage: Store the headphones in a cool, dry place. Fold them for easy storage.
- Avoid Extreme Temperatures: Do not expose the headphones to extreme heat or cold.
- Protect from Liquids: Keep the headphones away from liquids to prevent damage.