White Electric Horizontal Column Radiator - 1.2kW - Wifi Thermostat - H400xW830mm

Classic yet stylish horizontal smart electric designer radiator. Power saving - heat only your roo...

Currently unavailable

Currently out of stock

This product is not available at the moment. Check back later or explore other options below.

Product Information

Full details

This guide is for users of the electriQ White Electric Horizontal Column Radiator, offering a stylish and efficient heating solution. Benefit from precise temperature control, smart features, and easy installation, but note that smart features require a Wi-Fi connection. This radiator provides convenient, zone-based heating, ideal for any room in your home.

All features

Model Part NumberHC18-400-1.2WW
BrandelectriQ

Extended Product Information

FAQs

How do I control the radiator?

You can control the radiator via the digital controls on the unit, the Tuya app on your smartphone, or through voice commands via Alexa or Google Home.

What is the warranty period?

The radiator has a 5-year electrical warranty and a 10-year radiator warranty.

Can I use this radiator in a bathroom?

Yes, it is water-resistant (IPX4 rating), making it suitable for use in bathrooms.

How do I set up the timer?

Use the Tuya app to create a weekly schedule. You can set different heating times for each day of the week.

What type of fluid is used?

The radiator is prefilled with a high efficiency thermodynamic heat retaining fluid.

Is installation difficult?

No, installation is easy. It requires mounting on the wall and plugging into an electrical outlet. No pipework is required.

What is the power consumption?

The maximum wattage is 1.2kW.

How do I clean the radiator?

Wipe the radiator with a damp cloth to remove dust and dirt. Avoid using harsh chemicals or abrasive cleaners.

Troubleshooting

Radiator does not turn on.

Check the power connection and ensure the outlet is working. Verify the power switch on the radiator is on.

Wi-Fi connection issues.

Ensure the radiator is within range of your Wi-Fi router. Restart the radiator and your router. Verify your Wi-Fi password.

App not connecting.

Ensure your smartphone has an active internet connection. Check if the app is the latest version. Try restarting the app and the radiator.

Radiator not heating effectively.

Check the temperature settings and ensure the thermostat is set to the desired level. Ensure there are no obstructions blocking the radiator.

Pros and Cons

Pros

  • Energy efficient heating compared to central heating.
  • Smart features allow for convenient control from anywhere.
  • Easy to install with no plumbing required.
  • Stylish design suitable for any room.
  • Digital thermostat for precise temperature control.

Cons

  • Requires a Wi-Fi connection for smart features.
  • May require additional radiators for whole-house heating.
  • Smart features depend on app and service availability.
  • Initial setup involves downloading and connecting to the app.

Setup, Compatibility & Care

Setup:

  1. Installation: Mount the radiator on the wall using the provided brackets and accessories.
  2. Power Connection: Plug the radiator into a standard electrical outlet. Ensure the power cable length of 1.3m is sufficient.
  3. App Download: Download the Tuya app on your smartphone.
  4. Wi-Fi Connection: Connect the radiator to your home Wi-Fi network through the app.
  5. Control: Use the app, digital controls, or voice commands to adjust settings.

Compatibility:

  • Compatible with Alexa and Google Home for voice control.
  • Requires a 2.4 GHz Wi-Fi network for smart features.

Care:

  • Wipe the radiator with a damp cloth to clean.
  • Do not use harsh chemicals or abrasive cleaners.
  • Ensure the radiator is unplugged before cleaning.