UGREEN USB C Docking Station - Red

UGREEN Revodok 8-in-1 USB C Hub Triple Display Docking Station Dual HDMI DP 10Gbps USB C&A Data Po...

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Product Information

Full details

This UGREEN Revodok 8-in-1 USB C Hub is designed for professionals and creatives who need to expand their workstation's connectivity and display capabilities. Its key benefit is enabling up to triple displays with high-resolution support and fast data transfer speeds. A primary caveat is that the dedicated data ports do not support charging or video output, and the 100W PD port is for power only.

All features

ColourRed
Model Part Number35625
BrandUGREEN

Extended Product Information

FAQs

Why is there no image output after connecting to HDMI?

Please ensure that your laptop's USB-C interface supports video signal output. Also, confirm the length and specifications of the connected cable meet requirements and that the connection is firm. Adjust your laptop's resolution settings, as the monitor's supported resolution may be lower. Select the correct input signal source on your monitor. You can try restarting the laptop or replugging the product, and if possible, try using other monitors and laptops.

Connecting two HDMI ports, but both external monitors cannot be displayed at the same time?

Check your laptop's graphics card performance or ask the manufacturer if it supports extending two monitors simultaneously. Check power management settings and adjust the power plan to 'High performance'. In Windows display settings, ensure the mode is set to 'Extend these displays'.

Why does the laptop lag when using HDMI1 at 4K@60Hz with HDR enabled?

This is due to graphics card memory limitations. When using the product with this specific setting, we advise disabling the HDR function.

Why can't I extend the desktop display when the product is connected to a MacBook?

Due to macOS system limitations, MacBooks only support SST (Single Stream Transport) technology. The docking station only supports extending one screen; other screens can only mirror the extended screen (Multi-Display Modes for macOS: A+B+B+B).

Why do the two monitors not support 4K@30Hz and 2K@60Hz resolutions simultaneously after connecting two monitors?

This is due to the laptop's bandwidth limitations. You may need to reduce the monitor's resolution or refresh rate for it to function correctly.

Can the USB-C data ports charge my laptop?

No, the data ports (2*USB-C 3.2 + 2*USB-A 3.2) do not support charging or video signal transfer. Please use the dedicated 100W PD Port for charging.

Does the 100W PD Port support data transfer?

No, the 100W PD Port does not support data transfer or video signal transfer. It is exclusively for power delivery to your laptop.

What is the maximum resolution supported?

The hub supports up to 3840 x 2160 pixels (4K) resolution on a single HDMI display at 60Hz. When using multiple displays, the resolution may vary depending on the combination and the laptop's capabilities.

Troubleshooting

No image output after connecting to HDMI/DP

Verify that your laptop's USB-C port supports video output (DP Alt Mode). Check cable connections and ensure they are firm. Adjust your laptop's display resolution settings. Select the correct input source on your monitor. Try restarting your laptop or replugging the hub. Test with different monitors and laptops if possible.

External monitors not displaying simultaneously when using two HDMI ports

Confirm your laptop's graphics card supports dual external displays. Check your laptop's power management settings and set them to 'High performance'. In Windows display settings, ensure the mode is set to 'Extend these displays'.

Laptop lags when using 4K@60Hz with HDR on HDMI1

This is often due to graphics card memory limitations. We advise disabling the HDR function in your display settings when using this resolution and port.

Cannot extend desktop display on MacBook when connecting multiple monitors

macOS systems have limitations (SST technology) that restrict extending more than one screen. The hub supports extending one screen, while other connected screens can only mirror the extended display (e.g., A+B+B+B setup).

Monitors do not support 4K@30Hz and 2K@60Hz simultaneously

This can occur due to your laptop's bandwidth limitations. Try reducing the resolution or refresh rate on one or both monitors to achieve stable display.

Device not recognized or ports not functioning

Ensure the USB-C connection to the laptop is secure. Try a different USB-C port on your laptop. Restart your laptop. Check if the hub requires a firmware update (consult manufacturer's website if applicable).

Pros and Cons

Pros

  • Enables extensive multi-monitor setups for enhanced multitasking.
  • Offers high-speed data transfer for efficient file management.
  • Supports fast charging for compatible laptops via USB-C PD.
  • Broad compatibility with major laptop brands and operating systems.
  • Compact and robust design suitable for professional use.

Cons

  • Data ports do not support video output or charging.
  • 100W PD port does not support data transfer or video output.
  • macOS limitations may restrict triple display extension (mirrored displays are supported).
  • 4K@60Hz with HDR on a single HDMI may cause laptop lag due to graphics card memory.
  • Dual monitor setup might require resolution adjustments due to bandwidth limitations.

Setup, Compatibility & Care

Setup: Simply plug the USB-C cable from the hub into a compatible USB-C port on your laptop. Connect your peripherals (monitors, USB devices, power adapter) to the respective ports on the hub. Ensure your laptop's USB-C port supports DisplayPort Alternate Mode (DP Alt Mode) for video output. For optimal performance and charging, connect the 100W PD port to your laptop's power adapter and then plug it into the hub.

Compatibility: This hub is compatible with most modern laptops featuring USB-C ports that support DP Alt Mode, including Windows and macOS systems. Specific models like Dell XPS and ThinkPad are noted for compatibility. Ensure your laptop's graphics card can support the desired display resolution and number of monitors.

Care: Keep the hub in a well-ventilated area to prevent overheating. Avoid exposing it to liquids or extreme temperatures. Clean the exterior with a dry or slightly damp soft cloth. Ensure all connections are secure but do not force cables into ports.