Hyco Microboil Wall Mounted Boiling Water Heater - Silver
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Product Information
Full details
The Hyco Microboil Smart Wall Mounted Boiling Water Heater (Silver) is designed for busy workplaces needing instant hot water for beverages. Its key benefit is market-leading energy efficiency, cutting standing losses by 50% compared to previous models through smart technology that optimises power usage. A potential caveat is that the longest warranty requires an additional cost.
All features
| Colour | Silver |
|---|---|
| Model Part Number | MS3SS |
| Brand | Hyco |
Extended Product Information
FAQs
What is the warranty period for the Hyco Microboil Smart?
The unit comes with a 1-year on-site warranty. Electronic components have a 2-year parts or replacement warranty. A 3-year on-site warranty is available at an additional cost.
How much water can the 3L model dispense?
The 3L model provides approximately 18 cups of boiling water.
How does the smart technology save energy?
Sophisticated electronic algorithms learn and predict boiling water usage. The unit optimizes power usage, operating when needed and reducing power when not, leading to significantly lower standing losses.
Can I install this unit myself?
While some steps can be done by a competent user, professional installation by a qualified plumber and electrician is strongly recommended to ensure safety and proper function.
What is the standing loss for the 3L model?
With the Smart feature active, the standing loss for the 3L model is approximately 23W. Without the Smart feature, it is 31W.
Is the water dispensed safe for drinking?
Yes, the unit features a stainless steel tank, which ensures pure-tasting drinking water.
What maintenance is required?
Regular cleaning of the exterior and periodic descaling, especially in hard water areas, is recommended. Refer to the user manual for specific cleaning and descaling instructions.
Troubleshooting
Unit is not dispensing boiling water.
Check if the unit is switched on and if there is a mains water supply. Ensure the tap is correctly operated. Verify that the unit has had sufficient time to heat up after initial filling or a prolonged period of non-use. Check the power supply.
Water is not hot enough.
Ensure the thermostat is set correctly. Check if the unit is running on energy-saving mode and if usage patterns are affecting its ability to maintain temperature. Clean any limescale buildup from the heating elements.
Unit is leaking.
Check all plumbing connections for tightness. Inspect the tap assembly and any seals for damage. If the leak persists, contact customer support.
Smart technology appears to be inefficient.
Ensure the unit has had sufficient time to learn your usage patterns (typically a few days to a week). Consistent usage helps the algorithms optimize performance. Verify that the unit is not constantly being depleted below its smart learning threshold.
Pros and Cons
Pros
- Significantly reduces energy consumption due to smart technology.
- Delivers hot water on demand, improving efficiency in busy settings.
- Ensures water quality with a stainless steel tank.
- Durable construction with a heavy-duty tap.
- Learns usage patterns to optimize power.
Cons
- The most comprehensive on-site warranty requires an additional purchase.
- Initial setup may require professional installation for plumbing and electrical connections.
- Smart technology's effectiveness is dependent on consistent usage patterns.
Setup, Compatibility & Care
Setup:
- Mounting: The unit is designed for wall mounting. Ensure the wall is sturdy enough to support the weight of the unit when full of water.
- Plumbing: Connect the unit to a mains cold water supply. A shut-off valve should be installed on the supply line.
- Electrical Connection: Connect to a suitable, switched, fused power supply. Professional installation by a qualified electrician is recommended.
- Initial Fill: Fill the unit completely with water before turning on the power to prevent damage to the heating elements.
Compatibility:
- Requires a standard mains cold water supply.
- Requires a suitable electrical power outlet as per the unit's specifications.
Care:
- Cleaning: Wipe the exterior with a damp cloth. Do not use abrasive cleaners. The stainless steel tank should be cleaned periodically as per the manufacturer's instructions to maintain water purity.
- Descaling: Depending on water hardness in your area, periodic descaling may be required. Refer to the user manual for specific descaling procedures and recommended solutions.
- Filter Maintenance: If applicable, check and replace or clean any water filters according to the recommended schedule.