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Jack Stonehouse Hestia 2000W Electric Panel Heater - Black

Not AvailableJack Stonehouse Hestia 2000W Electric Panel Heater - Black
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Head into the colder winter months in comfort with our Jack Stonehouse Hestia Metal Panel Heaters....

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Product Information

Full details

The Jack Stonehouse Hestia 2000W Electric Panel Heater in Black is designed for homeowners seeking efficient and stylish room heating. Its key benefit is providing up to 20m² of effective room coverage with intelligent features for precise temperature control and energy saving. A potential consideration is its reliance on an electrical outlet, limiting placement to areas with access.

All features

Model Part NumberEX18052
BrandJack Stonehouse

Extended Product Information

FAQs

What is the maximum room size this heater can effectively cover?

The Jack Stonehouse Hestia 2000W Electric Panel Heater is designed to effectively cover rooms up to 20 square meters.

Can I use this heater in a bathroom?

This heater is designed for indoor use only and is not specifically rated for bathroom use, which typically requires special safety certifications due to moisture. It is best used in living rooms, bedrooms, or offices.

How energy-efficient is this heater?

The heater incorporates energy-saving features such as a timer function, an economy mode setting, anti-frost mode, and open window detection, which help to optimize energy consumption.

What is the length of the power cable?

The power cable included with the heater is 1.5 meters long.

Does the heater come with a remote control?

Yes, the Jack Stonehouse Hestia 2000W Electric Panel Heater includes a remote control for convenient operation.

What are the dimensions of the heater?

When freestanding, the dimensions are W: 61cm x H:41cm x D:24cm. When wall-mounted, the dimensions are W:61cm x H:36cm x D:13.5cm.

What is the warranty period for this product?

The Jack Stonehouse Hestia Metal Panel Heater comes with a 2-year guarantee.

Troubleshooting

Heater not turning on

Ensure the power cord is securely plugged into a working electrical outlet. Check if the main power switch on the unit is in the 'on' position. Verify that the remote control battery is functional and positioned correctly.

Low heat output

Check that the heater is set to a high-heat mode and that the desired temperature is higher than the room temperature. Ensure air vents are not blocked by dust or obstructions. Confirm the room size does not exceed the recommended coverage (20m²).

Heater switches off unexpectedly

This could be due to the built-in safety features. Check if the heater has been tipped over (tip-over protection) or if there is a significant draft indicating an open window (open window detection). Ensure the unit is not overheating due to blocked vents.

Remote control not working

Replace the battery in the remote control. Ensure there are no obstructions between the remote and the heater's sensor. Try operating the heater directly from the control panel to confirm the unit is functioning.

Pros and Cons

Pros

  • Effective heating for medium-sized rooms (up to 20m²).
  • Precise temperature control with multiple settings.
  • Energy-saving features like timer and open window detection.
  • Flexible installation with freestanding and wall-mount options.
  • Modern, safe, and quiet operation.
  • Convenient remote control operation.

Cons

  • Requires a power outlet, limiting placement options.
  • Performance may vary in poorly insulated rooms.
  • Cooling fan-only mode is basic and may not replace a dedicated fan.

Setup, Compatibility & Care

Setup:

  1. Freestanding Mode: Attach the included footstands to the base of the heater according to the provided instructions. Ensure they are securely fastened.
  2. Wall-Mounted Mode: Use the provided wall-mounting brackets. Mark the desired location on the wall, drill holes, insert appropriate wall plugs, and securely fix the brackets. Mount the heater onto the brackets.
  3. Placement: Position the heater on a stable, level surface away from curtains, furniture, or any flammable materials. Ensure adequate ventilation around the unit.
  4. Power Connection: Plug the 1.5m power cable into a suitable electrical outlet.

Compatibility:

  • Suitable for use in any standard room environment.
  • Requires a standard UK or EU electrical outlet (depending on region).
  • Designed for indoor use only.

Care:

  • Cleaning: Always unplug the heater and allow it to cool completely before cleaning. Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or immerse the unit in water.
  • Maintenance: Regularly check the power cord and plug for any signs of damage. Ensure the air vents are free from dust and obstructions. Periodically check that safety features are functioning correctly.