Hisense Fridge Freezer - Silver

This Hisense American fridge freezer is a fantastic bit of kit both inside and out. It works with ...

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Product Information

Full details

This guide is for owners of the Hisense RQ5P640SSSD PureFlex Fridge Freezer, offering insights to maximize its features. Enjoy the convenience of the ConnectLife app for smart control and the My Fresh Choice zone for flexible storage. Note that the energy efficiency class is D, and the appliance requires a stable power supply.

All features

Accent ColourBlack
ColourSilver
Energy EfficiencyD
Model Part NumberRQ5P640SSSD
BrandHisense

Extended Product Information

FAQs

How do I set the temperature?

Use the touch controls on the built-in display inside the fridge to adjust the temperature settings for both the fridge and the My Fresh Choice zone.

How do I use the Super Cool function?

Press the Super Cool button on the control panel to activate. This function quickly cools items in the fridge.

How do I use the Super Freeze function?

Press the Super Freeze button on the control panel. This function quickly freezes items in the freezer.

What is the My Fresh Choice zone?

It is a flexible storage compartment that allows you to set the temperature between -5 and -20°C, functioning as either a fridge or a freezer.

How do I connect to the ConnectLife app?

Download the ConnectLife app, create an account, and follow the in-app instructions to connect your fridge freezer to your Wi-Fi network.

What is the warranty period?

Please refer to the product documentation or contact Hisense customer service for warranty details.

How often should I clean the fridge freezer?

Clean the interior regularly, approximately every few weeks, and clean the exterior as needed to maintain a pristine appearance.

Where is the display located?

The display is located inside the fridge.

Troubleshooting

The fridge freezer is not turning on.

Check if the power cord is properly plugged into the outlet and that the outlet is working. Also, check the fuse.

The fridge is not cooling properly.

Ensure that the vents inside the fridge are not blocked. Check the temperature settings and adjust if needed. Make sure the door seals tightly.

The freezer is freezing food.

Check the temperature settings and adjust accordingly. Ensure food is not placed directly against the vents.

The ConnectLife app is not connecting.

Ensure your fridge freezer is connected to your Wi-Fi network and that the app is updated. Restart the fridge freezer and try again.

Excessive noise.

Ensure the fridge freezer is level. Check if items inside are vibrating against each other. Some noise is normal due to the compressor.

Pros and Cons

Pros

  • Large capacity, ideal for families and bulk storage.
  • Smart features with the ConnectLife app enhance convenience.
  • Flexible storage options with the My Fresh Choice zone.
  • No Frost technology reduces maintenance.
  • Efficient inverter compressor for energy saving and quiet operation.
  • Stylish design that complements modern kitchens.

Cons

  • Energy efficiency class is D, which may result in higher energy consumption.
  • Requires a Wi-Fi connection for smart features.
  • The initial setup of the app might require some technical knowledge.
  • The unit's size may not be suitable for smaller kitchens.
  • Door open alarm but does not have auto-close system

Setup, Compatibility & Care

  1. Placement: Ensure the fridge freezer is placed on a level surface with adequate ventilation around the sides and back.
  2. Power Connection: Plug the unit into a grounded outlet. The power plug type is Type G, and the AC input voltage is 220-240 V.
  3. Initial Setup: Allow the fridge freezer to run for a few hours before loading food to reach the desired temperature.
  4. ConnectLife App: Download the ConnectLife app from your app store and follow the instructions to connect your fridge freezer to your Wi-Fi network.
  5. Cleaning: Regularly clean the interior with a damp cloth and mild detergent. The shelves are made of glass and can be removed for cleaning. Clean the exterior with a stainless steel cleaner.
  6. Defrosting: The Total No Frost system eliminates the need for manual defrosting.