Samsung Fridge Freezer - Black Stainless

Net Capacity - Fridge 273 Litres/Freezer 114 Litres Customizable Design SpaceMax Technology SmartT...

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Product Information

Full details

This guide is for anyone looking to understand and get the most out of their Samsung RB38C7B6BB1/EU fridge freezer. This model offers customizable design and innovative features like SpaceMax Technology and SmartThings AI Energy Mode for efficient food storage and energy savings. Please note that the actual energy consumption may vary based on usage patterns and environmental factors.

All features

Energy EfficiencyB
Model Part NumberRB38C7B6BB1/EU
BrandSamsung

Extended Product Information

FAQs

How do I adjust the temperature settings?

Use the control panel located inside the fridge to adjust the temperature settings for both the fridge and freezer compartments. Refer to the user manual for specific instructions.

How often should I clean my fridge freezer?

It is recommended to clean your fridge freezer at least once a month to prevent odors and maintain hygiene.

What should I do if the power goes out?

Keep the door closed as much as possible to maintain the internal temperature. The fridge can keep food cold for a few hours. Discard any perishable food if the power outage lasts longer than the recommended storage time (check your manual).

How do I reset the fridge freezer?

Unplug the fridge freezer for a few minutes and then plug it back in. If the issue persists, consult the user manual or contact customer support.

What is the warranty period for this product?

The warranty period for the Samsung RB38C7B6BB1/EU is typically two years for parts and labor, and 20 years for the Digital Inverter Motor and Digital Inverter Compressor. Check your warranty documentation for specific details.

Can I reverse the door hinge?

Yes, the door hinge is reversible. Consult the user manual for instructions on how to change the door hinge.

What type of refrigerant does this fridge use?

The Samsung RB38C7B6BB1/EU uses R600a refrigerant.

Troubleshooting

Fridge is not cooling.

Check the power supply, ensure the temperature controls are set correctly, and check for any obstructions to airflow inside the fridge.

Freezer is building up ice.

Ensure the door is sealing properly. Check that the unit is level and not overloaded. If the issue persists, the unit may need servicing.

SmartThings features not working.

Ensure the fridge is connected to Wi-Fi. Check the SmartThings app for any error messages and make sure the app and fridge firmware are up to date.

Excessive noise.

Ensure the fridge is level. Check that nothing is touching the back of the fridge. Some noises are normal; however, excessive noise may indicate a problem.

Door not closing properly.

Check that nothing is obstructing the door's closure. Clean the door seals and ensure the fridge is level.

Pros and Cons

Pros

  • Customizable design to match your kitchen style.
  • SpaceMax Technology offers more storage without increasing external size.
  • SmartThings AI Energy Mode helps to save energy.
  • No Frost feature eliminates the need for manual defrosting.
  • Twin Cooling Plus keeps food fresher for longer.
  • Digital Inverter Technology for durability and efficiency.

Cons

  • Requires Wi-Fi for SmartThings AI Energy Mode features.
  • Customization options might require additional purchases.
  • The initial setup may require some time to understand all features.
  • Limited capacity compared to some larger models (387 L total capacity).
  • May be more expensive than basic models.
  • Requires specific cleaning products to avoid damage.

Setup, Compatibility & Care

Setup

  1. Placement: Ensure the fridge is placed on a level surface. Leave sufficient space around the unit for ventilation (at least 5 cm from walls).
  2. Power Connection: Plug the fridge freezer into a grounded power outlet.
  3. Initial Start-up: Allow the fridge freezer to run for a few hours before loading groceries to reach the desired temperature.
  4. Wi-Fi Connection: Connect to your home Wi-Fi network for SmartThings features.

Compatibility

The Samsung RB38C7B6BB1/EU is compatible with standard household power outlets. To use the SmartThings features, you need a Wi-Fi connection and the SmartThings app installed on your smartphone.

Care

  • Cleaning: Clean the interior and exterior regularly with a soft cloth and mild detergent. Avoid abrasive cleaners.
  • Defrosting: The No Frost feature eliminates the need for manual defrosting.
  • Ventilation: Ensure the vents at the back of the fridge are not blocked.
  • Door Seals: Check and clean the door seals regularly to maintain an airtight seal.
  • Water Filter: If your model has a water filter, replace it according to the manufacturer's instructions.