Akasa USB-C 14-in-1 Multiport Dock - Black
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Product Information
Full details
The Akasa AK-CBCA28-18BK is a versatile 14-in-1 USB-C docking station designed for professionals and power users looking to expand their laptop's connectivity. Its key benefit is consolidating multiple ports into a single, sleek aluminum unit, enabling multi-display setups, high-speed data transfer, and device charging. A potential caveat is that while it supports 4K video, the multi-display function is limited to 1080p at 60Hz.
All features
| Colour | Black |
|---|---|
| Model Part Number | AK-CBCA28-18BK |
| Brand | Akasa |
Extended Product Information
FAQs
Does this dock support 4K resolution?
Yes, the dock supports 4K Ultra HD resolution when using a single HDMI display. For multi-display configurations (HDMI 1 + HDMI 2 + VGA), the maximum supported resolution is 1080p at 60Hz.
Do I need to install any drivers for this dock?
No, this dock features Plug and Play functionality and does not require any driver installation on compatible Windows, macOS, or ChromeOS systems.
What is the maximum charging speed supported?
The dock supports USB Power Delivery up to 60W through its dedicated USB-C PD port. This allows you to charge compatible laptops and devices while using the dock.
Can I connect three monitors at once?
Yes, you can connect up to three monitors simultaneously using the two HDMI ports and the VGA port. However, the maximum resolution for this triple-display setup is 1080p at 60Hz.
What type of memory cards are supported?
The dock has integrated SD and MicroSD card readers, supporting common formats like MicroSD (TransFlash) and SD.
What is the data transfer speed for the USB ports?
The dock features three USB 3.2 Gen 1 Type-A ports and one USB 3.2 Gen 1 Type-C port, offering data transfer speeds of up to 5 Gbps. It also includes two USB 2.0 ports for less speed-intensive peripherals.
Is the aluminum housing purely aesthetic, or does it have a function?
The premium aluminum housing provides added strength and durability, and importantly, it aids in heat dissipation, helping to keep the dock cool during operation.
Troubleshooting
No display output on connected monitors
Ensure the USB-C cable is securely connected to both the dock and the laptop. Verify that the laptop's USB-C port supports DisplayPort Alternate Mode. Try a different HDMI or VGA cable, or connect to a different display port on the dock. Ensure the correct input is selected on the monitor. For triple displays, confirm the resolution and refresh rate do not exceed 1080p@60Hz.
Laptop not charging when connected to PD port
Confirm that your laptop's USB-C port supports Power Delivery. Ensure you are using your original laptop power adapter or a compatible USB-C PD charger rated for 60W or higher connected to the dock's PD port. Check that the PD port on the dock is not obstructed.
Slow data transfer speeds
Use the USB 3.2 Gen 1 (Type-A or Type-C) ports for devices requiring high speeds. Ensure the connected USB device also supports USB 3.0 or higher. For the card reader, ensure the memory card itself is capable of high transfer speeds.
Ethernet connection not working
Check that the Ethernet cable is securely plugged into both the dock and the router/network switch. Ensure the network drivers on your operating system are up to date. Try a different Ethernet cable. Verify network settings on your computer.
Audio not playing through the 3.5mm jack
Ensure the audio cable is fully plugged into the dock's 3.5mm jack and your speakers/headphones. Check that the dock is selected as the default audio output device in your operating system's sound settings.
Pros and Cons
Pros
- Significantly expands laptop connectivity with 14 diverse ports.
- Supports multiple displays for enhanced multitasking.
- Fast data transfer speeds for efficient file management.
- 60W Power Delivery allows for simultaneous charging and connectivity.
- Durable and heat-dissipating aluminum construction.
- Simple plug-and-play setup requires no drivers.
Cons
- Multi-display function limited to 1080p@60Hz, not 4K for extended setups.
- While it has two USB-C ports, only one supports PD charging.
- Audio connector is a single 3.5mm jack, not separate mic/headphone ports.
- USB 2.0 ports are slower, suitable for peripherals like keyboards/mice.
Setup, Compatibility & Care
Setup:
- Connect the included USB-C cable from the dock to a USB Type-C port on your laptop or compatible device. Ensure the port supports DisplayPort Alternate Mode and USB Power Delivery for full functionality.
- Connect your peripherals: monitors via HDMI or VGA, USB devices to the USB-A or USB-C ports, Ethernet cable to the RJ-45 port, and audio devices to the 3.5mm jack.
- If charging your laptop, connect your laptop's USB-C power adapter to the dock's USB-C PD port. The dock will then pass power through to your laptop.
Compatibility:
- Operating Systems: Windows XP, 7, 8, 10, 11, macOS, and ChromeOS.
- Display Output: Supports 4K video output for single display via HDMI. For triple display (HDMI 1 + HDMI 2 + VGA), the maximum resolution is 1080p at 60Hz.
- USB Power Delivery: Compatible with USB-C devices supporting up to 60W PD charging. Ensure your laptop's power adapter is rated for 60W or higher for optimal charging.
Care:
- Keep the dock in a well-ventilated area to prevent overheating, aided by its aluminum housing.
- Clean the exterior with a soft, dry cloth. Avoid using liquids or abrasive cleaners.
- Handle the USB-C cable with care to prevent damage.
- Periodically check all port connections for dust or debris. Use compressed air for cleaning if necessary.