CUSTOM KPM180H POS printer - Black
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Product Information
Full details
This guide is for users of the CUSTOM KPM180H POS printer, a high-performance thermal printer ideal for retail and hospitality environments. The KPM180H offers fast, reliable printing at 200 mm/sec with a 200 x 200 DPI resolution, ensuring clear receipts and labels. Note that this printer relies on a wired connection for data transfer.
All features
| Colour | Black |
|---|---|
| Series | KPM |
| Model Part Number | 915AH020300700 |
| Brand | CUSTOM |
Extended Product Information
FAQs
What type of paper does the KPM180H use?
The KPM180H uses thermal paper rolls with a width of 82.5 mm.
How do I install the printer drivers?
Drivers can be downloaded from the manufacturer's website and installed on your operating system.
Can I print barcodes with this printer?
Yes, the KPM180H supports a variety of barcodes, including EAN13, Code 39, and QR codes.
How do I clean the print head?
Gently wipe the print head with a soft, lint-free cloth dampened with isopropyl alcohol.
What is the MTBF of the KPM180H?
The Mean Time Between Failures (MTBF) is 113,000 hours.
What are the supported operating systems?
The KPM180H supports Windows (10, 7, 8, Vista, XP), Android, and iOS.
Does the printer come with a warranty?
Please refer to your purchase agreement or contact your retailer for warranty details.
Troubleshooting
Printer does not turn on.
Check the power supply and ensure the power cable is securely connected to both the printer and the outlet. Try a different outlet.
Prints are faint or unclear.
Clean the print head with a soft cloth and isopropyl alcohol. Replace the thermal paper with a new roll.
Printer jams.
Open the printer and remove any paper obstructions. Ensure the paper roll is loaded correctly.
Printer is not recognized by the computer.
Ensure the correct drivers are installed. Check the cable connections and try a different USB port or Ethernet cable.
The cutter isn't working.
Check for paper jams near the cutter. If the problem persists, the cutter may require servicing.
Pros and Cons
Pros
- Fast printing speed increases transaction efficiency.
- High print resolution ensures clear and readable receipts and labels.
- Multiple connectivity options provide flexibility in setup.
- Integrated cutter and presenter streamline the printing process.
- Reliable performance with a high MTBF.
- Supports a wide range of barcode types for versatile applications.
Cons
- Requires a wired connection, limiting mobility.
- Thermal printing may result in faded prints over time.
- Limited to black and white printing.
- May require specific drivers for some operating systems.
Setup, Compatibility & Care
Setup
- Connect the Printer: Connect the printer to a power source and your chosen interface (USB, Serial, or Ethernet).
- Install Drivers: Install the necessary drivers on your computer or point-of-sale system. Drivers can be found on the manufacturer's website.
- Load Paper: Open the printer and load the appropriate size thermal paper roll (82.5 mm width).
- Test Print: Perform a test print to ensure proper functionality.
Compatibility
The KPM180H is compatible with:
- Operating Systems: Windows 10, Windows 7, Windows 8, Windows Vista, Windows XP, Android, and iOS.
- Connectivity: USB, Serial (RS-232), and Ethernet.
Care
- Cleaning: Regularly clean the print head with a soft, lint-free cloth and isopropyl alcohol to maintain print quality.
- Paper: Use high-quality thermal paper to prevent jamming and ensure longevity of prints.
- Environment: Operate the printer within the specified temperature range (-10 - 60 °C).
- Storage: Store the printer in a clean, dry environment.