USB-C Multiport Adapter - Black
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Product Information
Full details
The StarTech.com USB-C Multiport Adapter is designed for mobile professionals, students, and anyone needing to expand their laptop's connectivity on the go. Its key benefit is providing a full workstation setup from a single USB-C port, including video output, networking, and USB expansion, with the caveat that your laptop's USB-C port must support DisplayPort Alternate Mode and USB Power Delivery for full functionality. This adapter offers flexible video options (4K HDMI or 1080p VGA), Gigabit Ethernet, and multiple USB ports, all powered by 100W Power Delivery passthrough.
All features
| Colour | Black |
|---|---|
| Model Part Number | DKT30CHVPD2 |
| Brand | StarTech.com |
Extended Product Information
FAQs
Can I connect two monitors at once?
No, this adapter offers either an HDMI output OR a VGA output for a single external display. It does not support dual monitor configurations.
What is the maximum resolution supported?
The HDMI port supports up to 4K (3840 x 2160) at 30Hz. The VGA port supports up to 1080p (1920 x 1080) at 60Hz.
How much power can the adapter deliver to my laptop?
The adapter supports USB Power Delivery 3.0 up to 100W. However, it reserves approximately 12W for its own operation, so your laptop can receive up to 88W if connected to a 100W power source.
Do I need to install any drivers for this adapter?
For basic functionality (USB, Ethernet, HDMI/VGA), drivers are typically not required on modern Windows, macOS, or ChromeOS systems as they are plug-and-play. For advanced features or optimal performance, consider downloading the StarTech.com Connectivity Tools application.
What is the length of the attached cable?
The attached host cable is 30cm (approximately 12 inches) long.
Can I use this adapter with my smartphone?
Yes, if your smartphone's USB-C port supports DisplayPort Alternate Mode (like some Samsung Galaxy S series and Note series devices), you can use it for video output and data transfer.
Does the adapter support 4K at 60Hz?
No, the HDMI port on this adapter supports 4K resolution only at a 30Hz refresh rate.
Troubleshooting
No video output on connected display
Ensure the adapter's USB-C cable is securely connected to the host device. Verify that the host device's USB-C port supports DisplayPort Alternate Mode. Try a different HDMI or VGA cable, or a different display.
Laptop not charging or charging slowly
Confirm that your laptop's USB-C port supports USB Power Delivery. Ensure you are using your laptop's original USB-C power adapter or a compatible high-wattage adapter. The adapter requires at least 12W of power for its own operation.
Ethernet connection not working
Check that the Ethernet cable is properly connected at both ends. Ensure the correct drivers are installed on your operating system. Try connecting the cable directly to your router or switch to rule out cable issues.
USB devices not recognized
Unplug and re-plug the USB device. Try connecting the USB device to a different port on the adapter. If using a high-power USB device, ensure your laptop is sufficiently charged or connected to power via the PD port.
Pros and Cons
Pros
- Offers both HDMI and VGA outputs for versatile display connections.
- Supports high-speed charging up to 100W via Power Delivery passthrough.
- Includes Gigabit Ethernet for reliable wired networking.
- Compact and portable design with an integrated cable.
- Provides three USB ports for connecting multiple peripherals.
Cons
- HDMI output is limited to 4K at 30Hz, not ideal for high-refresh-rate gaming or demanding video editing.
- VGA output is limited to 1080p resolution.
- Requires a USB-C port that supports DisplayPort Alternate Mode and Power Delivery for full functionality.
- The 30cm cable might be too short for certain desk setups.
Setup, Compatibility & Care
Setup:
- Connect the adapter's attached USB-C cable to a compatible USB-C port on your laptop or device.
- For video output, connect your monitor or projector to the HDMI or VGA port.
- Connect your network cable to the Ethernet port for wired internet.
- Plug in USB devices (keyboard, mouse, flash drive) into the USB-A or USB-C ports.
- To charge your laptop, connect your laptop's USB-C power adapter to the adapter's USB-C Power Delivery port.
Compatibility:
- Operating Systems: Windows 10 and later, macOS 10.10 Yosemite and later, ChromeOS.
- Host Device Requirement: The host device's USB-C port must support DisplayPort Alternate Mode (DP Alt Mode) and USB Power Delivery (USB PD) for full functionality. Check your device's specifications.
Care:
- Keep the adapter in a dry environment. Avoid exposure to moisture.
- Clean the exterior with a soft, dry cloth. Do not use liquids or harsh cleaners.
- Ensure ventilation around the adapter, especially when charging your laptop and using multiple peripherals, to prevent overheating.