Heatmiser neoStat-HW Hot Water Programmer - Black
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Product Information
Full details
The Heatmiser neoStat-HW is designed for homeowners seeking precise control over their hot water systems. Its key benefit is the ability to create customized hot water schedules, saving energy and ensuring hot water is available when needed. A potential caveat is the need for basic electrical knowledge during installation. This programmer offers flexible scheduling options, a holiday function for energy saving when away, and a child-lock feature to prevent unwanted changes.
All features
| Colour | Black |
|---|---|
| Model Part Number | neoStat-HW |
| Brand | Heatmiser |
Extended Product Information
FAQs
How do I set a hot water schedule?
Navigate to the programming menu using the device buttons. Select your desired programming mode (5/2 day, 7-day, or 24-hour) and set the on/off times for each period as required.
Can I control my central heating with this device?
The neoStat-HW is specifically designed for hot water control. While it has changeover contacts, it is intended for managing the hot water circuit independently or in conjunction with a separate heating programmer.
What is the holiday function used for?
The holiday function allows you to set the system to an energy-saving mode (e.g., maintaining a lower temperature or turning off) for a specified period when you are away from home. It can be programmed to resume normal operation just before your return.
How do I activate the key code facility?
Access the settings menu and look for the 'Key Code' or 'Lock' option. Follow the on-screen prompts to enable the facility and set your desired code.
What are the dimensions of the neoStat-HW?
The dimensions are 85mm x 85mm x 13mm.
Does this require a specific type of back box?
Yes, for flush mounting, it requires a back box with a minimum depth of 35mm.
What is the IP rating?
The IP rating is IP20, which means it is protected against solid objects larger than 12.5mm and offers no protection against water.
Troubleshooting
Device does not power on
Check that the main power supply is switched on and that all wiring connections are secure and correct according to the installation manual.
Hot water is not heating
Verify that the timer schedule is active and the system is not in holiday mode. Check wiring connections to the hot water system and ensure the thermostat is set to an appropriate temperature.
Display is unreadable
Ensure the backlight is functioning. If the display is damaged, the unit may need replacement.
Settings are not saving
Confirm that the unit is receiving continuous power. If the issue persists, there may be an internal fault requiring service.
Pros and Cons
Pros
- Precise control over hot water schedules.
- Energy-saving features like the holiday function.
- Flexible programming options for different household needs.
- User-friendly interface with a backlit display.
- Tamper-proof settings with the key code facility.
- Aesthetically pleasing flush-mount design.
Cons
- Requires basic electrical knowledge for installation.
- Limited to hot water control, not full heating system management.
- Not designed for smart home integration (e.g., Wi-Fi connectivity).
- Maximum current rating of 3A may limit compatibility with certain high-demand systems.
- Installation requires a compatible 35mm minimum depth back box.
Setup, Compatibility & Care
Setup:
- Preparation: Ensure the power supply to the existing system is switched off.
- Access: Remove the securing screw and gently separate the front plate from the back plate.
- Wiring: Terminate the wires according to the wiring diagram provided with the unit. Ensure connections are secure.
- Mounting: Secure the back plate to the wall, ensuring it is mounted on a 35mm minimum depth back box for flush mounting.
- Finalize: Clip the front plate back onto the secured back plate and restore power.
Compatibility:
- Power Supply: Requires a 230v AC supply.
- Load: Suitable for systems with a maximum current draw of 3A.
- Mounting: Designed for flush mounting; requires a compatible back box.
Care:
- Clean the exterior with a soft, dry or slightly damp cloth. Avoid abrasive cleaners or solvents.
- Handle the LCD screen with care to prevent scratches or damage.
- Periodically check wiring connections to ensure they remain secure.