Yealink WH66 DECT Wireless Headset - Dual
Not Available
Not Available
Not Available
Currently unavailable
Currently out of stock
This product is not available at the moment. Check back later or explore other options below.
Product Information
Full details
The Yealink WH66 DECT Wireless Headset is designed for professionals in office and call center environments seeking enhanced desktop collaboration and clear audio. Its key benefit is seamless integration with major UC platforms and IP phones, offering extensive wireless freedom. A potential caveat is the advanced features may require a brief learning curve for new users. This headset boasts a convertible DECT wireless design, a 4.0-inch touchscreen base station, USB and Bluetooth connectivity, and advanced noise-cancellation technology.
All features
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | Passive |
| Series | WH66 |
| Model Part Number | 1308008 |
| Brand | Yealink |
Extended Product Information
FAQs
What is the wireless range of the WH66 headset?
The Yealink WH66 offers an impressive wireless range of up to 160 meters (in open space).
How long does the battery last on a full charge?
The headset provides up to 14 hours of talk time on a full charge, with a standby time of up to 125 hours.
Can I use the WH66 with my mobile phone?
Yes, the WH66 supports Bluetooth connectivity, allowing you to connect to and use it with your Bluetooth-compatible mobile phone.
Is the WH66 compatible with Microsoft Teams?
Yes, the WH66 is certified for Unified Communications and is compatible with Microsoft Teams, often featuring a dedicated Teams button for quick access.
How do I activate the intelligent mute feature?
The intelligent mute feature is activated automatically when you raise the microphone boom to within approximately 30 degrees of the earcup. Lowering the boom deactivates the mute.
What is included in the package?
The package typically includes the headset, base station, USB cable, AC adapter, and a quick start guide.
Can multiple WH66 headsets be used in the same office?
Yes, the WH66 supports high-density installation, allowing up to 200 users to enjoy wireless communication simultaneously in an open office environment.
Troubleshooting
Headset not connecting to base station
Ensure the headset is properly seated on the charging contacts. Try restarting the base station by unplugging and replugging the power adapter.
No audio or poor audio quality
Check that the correct audio device is selected in your PC or UC application settings. Ensure the headset is fully charged. Verify that Acoustic Shield is enabled and try repositioning the microphone boom.
Bluetooth device not pairing
Ensure Bluetooth is enabled on your mobile device and the headset is in pairing mode (refer to touchscreen instructions). Try unpairing and re-pairing the device. Ensure you are within Bluetooth range (approx. 10 meters).
Touchscreen is unresponsive
Restart the base station. Ensure the touchscreen is clean and free of debris. If the issue persists, check for firmware updates via the Yealink USB Connect application.
Microphone is muted unexpectedly
Ensure the microphone boom is not raised to within 30 degrees of the earcup, as this activates the intelligent mute zone. Check the mute status on the touchscreen or in your communication software.
Pros and Cons
Pros
- Excellent audio quality with effective noise cancellation.
- Versatile connectivity options (USB, Bluetooth, IP Phone).
- Intuitive touchscreen base station for easy management.
- Long wireless range and battery life for extended use.
- Comfortable design for all-day wear.
- Supports high-density deployments in busy offices.
Cons
- Initial setup can be complex due to numerous features.
- The optional wireless phone charger is an additional purchase.
- While UC certified, some advanced Teams features might require specific configurations.
- Touchscreen responsiveness can vary based on ambient light conditions.
- A dedicated Yealink USB Connect app is recommended for optimal management.
Setup, Compatibility & Care
Setup:
- Connect the base station to your PC or IP phone using the included USB cable.
- Plug in the AC adapter to power the base station.
- Place the headset on the charging stand connected to the base station. The headset will automatically pair.
- For Bluetooth pairing, enable Bluetooth on your mobile device and follow the instructions on the headset's touchscreen or in the Yealink USB Connect application.
Compatibility:
- PC Connectivity: Via USB 3.0 (USB Type-A connector).
- Bluetooth Connectivity: Version 4.2, supports connection to two devices simultaneously.
- IP Phone Compatibility: Integrates natively with Yealink IP Phones.
- UC Platforms: Certified for Unified Communications, including Microsoft Teams.
Care Instructions:
- Cleaning: Wipe the headset and base station with a soft, dry, or slightly damp cloth. Avoid using abrasive cleaners or solvents.
- Ear Cushions: The supraural ear cushions can be gently cleaned with a damp cloth. Ensure they are fully dry before use.
- Charging: Ensure the headset is properly seated on the charging stand for optimal charging. A full charge takes approximately 2.5 hours (125 minutes).
- Storage: When not in use for extended periods, store the headset on its charging stand to maintain battery health.