Poly Savi 8200 Series - Black
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Product Information
Full details
The Poly Savi 8200 Series headset is designed for professionals needing maximum flexibility in managing communications across multiple devices. Its key benefit is seamless 3-way connectivity to computers, desk phones, and mobile phones, ensuring you never miss a call. A potential caveat is the need for a USB port on your desk phone for full functionality with the included adapter. This series offers DECT stereo sound with active noise canceling for clear conversations, multiple wearing styles, and a long battery life with hot-swappable capabilities for uninterrupted use.
All features
| Colour | Black |
|---|---|
| Series | Savi 8200 |
| Model Part Number | 211201-02 |
| Brand | Poly |
Extended Product Information
FAQs
How do I switch between my computer and desk phone?
You can typically switch by pressing the dedicated device button on the base or headset, or by initiating the call from the desired device. Refer to the specific model's user manual for exact button functions.
What is the wireless range of the Savi 8200 Series?
The wireless range is typically up to 300 feet (91 meters) depending on the environment and obstructions.
Can I use the headset with my mobile phone?
The Savi 8200 Series offers 3-way connectivity, which includes mobile phones. Ensure your specific model supports Bluetooth for mobile connectivity.
How do I charge the headset?
The headset charges when placed on its charging base. For continuous use, you can hot-swap a fully charged battery into the headset.
What is Active Noise Canceling (ANC)?
ANC uses microphones to detect ambient noise and generates opposing sound waves to cancel it out, allowing you to hear your calls more clearly in noisy environments.
Can I wear this headset on either ear?
The convertible wearing style allows you to switch the microphone and earcup to either side for optimal comfort and microphone placement.
How do I update the firmware?
Firmware updates are typically managed through Poly's Lens software, available for download on their support website. Connect the base to your computer and follow the software instructions.
Troubleshooting
Headset not connecting to the base
Ensure the headset is within range of the base. Try re-pairing the headset by holding the call button on the headset and the base simultaneously for a few seconds.
No audio in the headset
Verify that the correct audio device is selected in your computer or desk phone settings. Check that the headset is powered on and paired. Ensure the mute function is not activated.
Poor microphone quality or background noise
Ensure the microphone boom is correctly positioned near your mouth. Check that the Close Conversation Limiting feature is enabled if needed. Clean the microphone ports for any obstructions.
Short battery life
Ensure the battery is fully charged. If the issue persists, the battery may need replacement.
Pros and Cons
Pros
- Exceptional audio quality with DECT stereo and active noise cancellation.
- Versatile connectivity options for seamless multi-device management.
- Long battery life and hot-swappable battery for continuous use.
- Comfortable and adaptable wearing styles to suit individual preferences.
- Enhanced privacy features like Close Conversation Limiting.
Cons
- Requires a USB port on the desk phone for full functionality with the adapter.
- DECT technology may have interference in extremely dense wireless environments.
- Initial setup might require software updates for optimal performance.
Setup, Compatibility & Care
Setup:
- Connect the base station to your computer and/or desk phone using the provided cables.
- Plug the DECT mini USB adapter into an available USB port on your PC/Mac or desk phone.
- Ensure the headset is charged before first use.
- Follow on-screen prompts or voice guidance for initial pairing and setup.
Compatibility:
- Computers: Windows, macOS
- Desk Phones: Supporting USB audio connections
- Mobile Phones: Via Bluetooth (if applicable to specific model variation)
Care:
- Clean the headset and earcups regularly with a soft, dry cloth. For stubborn marks, use a slightly damp cloth, ensuring no moisture enters the speaker or microphone.
- Store the headset in a cool, dry place when not in use.
- Avoid exposing the headset to extreme temperatures or direct sunlight for prolonged periods.
- Keep the charging contacts on the headset and base clean and free of debris.