2-Power AC Adapter - Black - Surface Pro
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Product Information
Full details
This 2-Power AC Adapter (model CAA0742A) is designed for users needing a reliable power source for their laptops, particularly compatible with the Surface Pro series. Its key benefit is providing efficient, safe charging that meets stringent quality standards, often including a free mains cable. A potential caveat is its fixed output voltage, meaning it's not suitable for devices requiring variable power settings.
All features
| Colour | Black |
|---|---|
| Series | Surface Pro |
| Model Part Number | CAA0742A |
| Brand | 2-Power |
Extended Product Information
FAQs
What is the output voltage and current of this adapter?
The adapter provides an output voltage of 15V and an output current of 4.33A, resulting in a total output power of 65W.
Does this adapter come with a power cable?
Yes, unlike many original AC adapters, this 2-Power adapter includes a free mains power cable.
Can I use this adapter in Europe if I live in the US?
Yes, the adapter supports an input voltage range of 110-240V, making it suitable for use in most countries. The included plug will match your delivery address country.
Is this adapter compatible with all laptops?
This adapter is designed for laptops that require a 15V, 4.33A, 65W power input and is specifically mentioned for Surface Pro compatibility. Always check your laptop's power specifications before purchasing.
What is the warranty period for this adapter?
Warranty information is typically provided by the retailer. Please refer to the product packaging or the seller's listing for details on the warranty.
How should I clean the AC adapter?
Use a dry or slightly damp cloth to wipe the exterior of the adapter. Avoid using abrasive cleaners or immersing it in water.
What does 'AC-to-DC' mean?
AC-to-DC refers to the adapter's function of converting alternating current (AC) from the wall outlet into direct current (DC), which is the type of power your laptop requires.
Troubleshooting
Laptop not charging
Ensure all cable connections (mains and DC output) are secure. Verify the wall outlet is functional. Check if the laptop's charging port is clean and free of debris. Confirm that the adapter's specifications match your laptop's requirements.
Adapter overheating
Ensure the adapter is placed in a well-ventilated area and not covered. Avoid using the adapter under heavy load for extended periods if possible. If overheating persists, discontinue use and contact support.
Charging is slow
Confirm the adapter's wattage (65W) meets your laptop's needs. Ensure no other high-power USB devices are drawing power simultaneously if your laptop supports it. Check for any software or power management settings on the laptop that might be limiting charging speed.
No power light on adapter (if applicable)
Check the mains power connection and the wall outlet. Test with a different mains cable if available. Ensure the adapter itself is not damaged.
Pros and Cons
Pros
- Ensures fast and efficient charging.
- Developed and tested to stringent quality regulations.
- Guarantees compatibility with specified machine types.
- Includes a free mains cable, offering added value.
- Supports a wide input voltage range (110-240V).
Cons
- Fixed output voltage (15V) may not be suitable for all devices.
- Designed primarily for indoor use.
- Specific compatibility needs to be verified for non-Surface Pro devices.
Setup, Compatibility & Care
Setup:
- Connect the included mains power cable to the AC adapter's input port.
- Plug the mains cable into a suitable wall outlet.
- Connect the adapter's DC output cable to the charging port on your compatible laptop.
- The charging indicator light on your laptop should illuminate, signaling that power is being supplied.
Compatibility:
This adapter is designed for laptops requiring a 15V output with a current rating of 4.33A and a wattage of 65W. It is specifically mentioned for compatibility with the Surface Pro series. Always verify your device's power requirements against the adapter's specifications (Output Voltage, Output Current, and Connector Type) before use.
Care:
- Avoid exposing the adapter to excessive moisture or extreme temperatures.
- Do not coil the cable too tightly, as this can damage the internal wires.
- Keep the adapter in a well-ventilated area during use to prevent overheating.
- Clean the exterior with a dry or slightly damp cloth; never use liquid cleaners.
- Store the adapter in a safe place when not in use.