Samsung 43" 4K Ultra HD Smart TV - Black - The Frame
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Product Information
Full details
This 43-inch Samsung 4K Ultra HD Smart TV, model QE43LS03HEUXXU from The Frame series, is designed for homeowners seeking to blend advanced entertainment with elegant home decor. Its key benefit is transforming any room into a dynamic art gallery when not in use, while delivering vibrant QLED visuals and immersive audio. A primary caveat is that full smart functionality, including access to the Art Store, requires a Samsung Account. It features a customisable bezel, Art Mode, QLED technology with Pantone-validated colours, Dolby Atmos sound, and a Wireless One Connect box for a clutter-free installation.
All features
| Colour | Black |
|---|---|
| Display Type | 4K Ultra HD |
| Screen Size | 43 |
| Series | The Frame |
| Model Part Number | QE43LS03HEUXXU |
| Brand | Samsung |
Extended Product Information
FAQs
Do I need a Samsung Account to use this TV?
You need a Samsung Account to access most smart features, including streaming apps and the Art Store. Without an account, you can only access standard channels and external devices.
How do I change the bezel on The Frame TV?
The customisable bezels typically attach magnetically or via clips. Refer to the specific bezel's instructions for attachment. Ensure the TV is powered off before attempting to change the bezel.
What is the Art Store subscription cost?
The Art Store offers a selection of free artworks, but a paid subscription is required for access to the full curated collection. Subscription costs and details are available within the Art Store app on the TV.
Can I display my own photos on The Frame?
Yes, you can upload your own photos or create slideshows using the Samsung SmartThings app or a USB drive. This allows for a personalised display when not watching TV.
Does The Frame TV come with a wall mount?
The standard box includes a One Connect box and basic stand. For the signature 'no gap' wall-mount that allows the TV to sit flush, it is typically sold separately.
How does the One Connect box reduce cable clutter?
The One Connect box consolidates most input ports and power connections away from the TV itself. Only a single, thin optical cable connects the box to the TV, and the box itself requires a power source.
Is the screen protected from burn-in?
Samsung's QLED technology is generally resistant to burn-in. However, for displays used primarily in Art Mode, it's recommended to vary the displayed artwork and avoid static, bright images for extended periods to further ensure longevity.
Troubleshooting
TV will not power on
Ensure the power cable is securely connected to both the TV and a working electrical outlet. Check the One Connect box power adapter. If using a smart plug, try plugging directly into the wall. Try a different outlet.
No picture or sound from connected devices
Verify that the HDMI cable is securely connected to both the TV's One Connect box and the source device. Ensure the correct input source is selected on the TV. Restart both the TV and the connected device.
Poor Wi-Fi connection or slow streaming
Move the Wi-Fi router closer to the TV or One Connect box, or consider a Wi-Fi extender. Restart your router and modem. Check if other devices on your network are experiencing similar issues. Ensure your internet plan meets the bandwidth requirements for streaming.
Art Mode not displaying correctly or not activating
Ensure you are signed into your Samsung Account and have appropriate Art Store access. Check the TV's settings for Art Mode scheduling and sensor activation. Make sure the ambient light sensors are not obstructed.
Remote control not working
For the Solar Cell remote, ensure it has been exposed to light. For both remotes, check the batteries (if applicable) and try re-pairing the remote with the TV by holding down specific buttons as per the TV's manual.
Pros and Cons
Pros
- Elegant design that doubles as home decor
- High-quality QLED display with accurate colours
- Immersive audio experience with Dolby Atmos
- Minimalist, clutter-free installation options
- Versatile Art Mode for a dynamic gallery feel
Cons
- Full smart features and Art Store access require a Samsung Account and potential subscription
- Can be more expensive than standard 4K TVs
- Requires specific mounting (often sold separately) for flush wall placement
- The Wireless One Connect box still requires a power cable and connection to the TV
Setup, Compatibility & Care
Setup: Begin by connecting the Wireless One Connect box to power and then to the TV using the provided single optical cable. Connect your external devices (gaming consoles, Blu-ray players) to the ports on the One Connect box. Follow the on-screen instructions to connect the TV to your Wi-Fi network and create or sign into your Samsung Account for full smart functionality and Art Store access. For a true 'picture frame' look, consider using the No Gap Wall-mount (sold separately) which allows the TV to sit flush against the wall.
Compatibility: The TV supports standard HDMI inputs for external devices and a range of smart TV apps and streaming services. Ensure your home network meets the requirements for streaming high-definition content.
Care: To clean the screen, gently wipe it with a soft, dry, lint-free cloth. For stubborn smudges, slightly dampen the cloth with water or a screen-specific cleaner. Avoid using harsh chemicals, abrasive materials, or spraying liquids directly onto the screen. Dust the customisable bezel and TV frame regularly with a dry cloth.